Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,404 Reviews)
Rating breakdown 6,404 reviews
5 Stars
3,466
4 Stars
1,263
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Easy to Use the Software!
on April 14, 2025
Posted by: 53Chief
from Missouri
I had little, if any problems this year using the software! I do not like the idea that Turbo may not work with Win10 for 2025 though, because I didn't intend to buy a new computer, being the fact my Dell is only about 3 years old! Not Cool!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Again
on April 14, 2025
Posted by: Will Not Disclose
Went very smoothly. Worked better than previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Why so many duplicates of information?
on April 14, 2025
Posted by: crapTaxfiler
How many times do I have to answer the same questions that I should never have to answer? It asked at least 4 times about filing state taxes when I selected a state that does not have income taxes. Had to fill in personal information that was pulled in from past taxes. Seems like almost no effort is put in on the customer experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have nothing but Praise for Turbo Tax!
on April 14, 2025
Posted by: KR2003
I spoke with Kimberly, and she was awesome. She solved all of my questions and concerns. Very sweet and friendly. Was on with me for a long time and never lost her patience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will be hiring a CPA in the future
on April 14, 2025
Posted by: Disgruntled2005
from NC
This was the worst experience I've had with TurboTax after using the product for over 20 years. Everything requires a lot of unnecessary clicking through things to actually enter data. I'm not sure the upload of financial information from my investment advisor worked as it should (fingers crossed!).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on April 14, 2025
Posted by: william4747
from greenville, indiana
very intuitive. easy to understand and use. i would highly recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
whats the deal
on April 14, 2025
Posted by: Harley 44
Didn't print my state return or show directions? Didn't print my state return or show directions?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
You're Throwing Me a Nasty Curve for 2024
on April 14, 2025
Posted by: Rich CC
from Matteson, IL
Normally your product is excellent. However, this year (last year also, except that last year your software somehow enabled the fix) you threw me a real curve by NOT fixing an item when I tried to. Over and over your software DID NOT allow a deletion, and then your e-filing would NOT permit me to e-file because the return had an error! I refer to SCHEDULE C, Part II, Line 27b. I show "0." on that line which is "the error," but you won't let me delete it! Also the verbiage says I must attach Form 7205 which TurboTax CANNOT provide for me!! Since when do I have to attach a Form when all I'm entering is a ZERO!!??? Without the form (which I must get from the IRS, but it's too late on April 14th) your e-filing WON'T WORK and now I must file my return by mail. This is beyond stupid. And terribly inconvenient. PLEASE ALLOW THE SOFTWARE TO ACCEPT WHEN THINGS LIKE ZEROES NEED TO BE DELETED!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com