Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,404 Reviews)
Rating breakdown 6,404 reviews
5 Stars
3,466
4 Stars
1,263
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
Old Faithful
on April 14, 2025
Posted by: rxtxmills
Used for many years and have always been satisfied with the product. This time, however, i received the message that the file did not process... Unacceptable in that I could not find out any reason why the return was denied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax 2024
on April 14, 2025
Posted by: tt2024JAH
from Gettysburg, PA
quick and easy to use - easy to understand and use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on April 14, 2025
Posted by: kdog101
My only objection is that I could NOT upload the version I have of QuickBooks into TurboTax Business software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax - a lesson in not listening to customers
on April 14, 2025
Posted by: texas_scot
from TX
I feel like a broken record since I provide the same feedback year after year and you ignore most of it!
"Mandatory customer information screen every time the application loads". (A) it is not mandatory since I can just click past it (B) you have the information from my intuit account or last year's return (C) I can only assume you request it because you want to sell it.
The only way I am able to e-file is to lie on one of the forms and say I am not going to file 3520 - which you don't support, isn't e-fileable and goes to a completely different IRS office. None of those issues prevent any other SW from e-filing my 1040 - so again, it seems like you are making it up as you go along.
Your retirement contribution optimized is buggy. It does not correctly include the portion of self-employment health insurance deduction that is due to ACA when it calculates the available self-employment income for SE-IRA or 401K deductions. It suggests that I can reduce my taxes by making negative IRA deductions.
You force me to log in to my intuit account and re-enter payment information for every single payable feature. Why would you not log me in once and then cache everything?
I will restate again - I only use you due to familiarity and forms mode. If forms mode goes away, I will immediately transition to another solution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Take Your Time and Study Each Component
on April 14, 2025
Posted by: K and MW
from TN
Great and easy to understand once we got started on the process. The most difficult part for us was just getting it loaded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax the way to go!
on April 14, 2025
Posted by: JW9128
Having the Learn more section extremely helpful and great product
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax required updated MacOS software
on April 14, 2025
Posted by: Anonymous
For 2 years in a row, your 2024 Home and Business software required a more updated version of Mac's operating system, so for 2 years in a row, I had to buy a newer model of MacBook to be able to use TurboTax. I did not like being forced to incur the significant cost of doing so.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on April 14, 2025
Posted by: Williecs1
Used Turbo Tax for over 25 years. I trust its reputation.
Written by a customer while visiting turbotax.intuit.com