Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
3,466
4 Stars
1,264
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
Scammer
on April 13, 2025
Posted by: Marchiess
from CA
It is stressful every year since we used turbo tax. Misleading, cheating and tricking taxpayers. Add audit defense for $45.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly automated, K-1 was hard.
on April 14, 2025
Posted by: DrMikeRitter
from CA
Awesome! Did complicated things well, got all the standard forms on line.
Easy to file, easy to file an extension.
The Audit defense and phone help is great, too.
My issue was setting up the K-1 corporate numbers from the LLC as they weren't included on the filing.
Easy to file, easy to file an extension.
The Audit defense and phone help is great, too.
My issue was setting up the K-1 corporate numbers from the LLC as they weren't included on the filing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax needs improvement
on April 14, 2025
Posted by: jcchang1a
from az
some of the data from the federal should automatically transfer to state, but i ended up having to dig up all the info once again to enter into state forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Return User a little disappointed.
on April 14, 2025
Posted by: Off Grid
from Heber, AZ
I live off grid. The download took 3 tries and then lost the information when I took a brief break. I had not thought to save it for a few minutes. I had to start the whole process over again. Automatic back-up would have helped due to our sketching internet service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & Straightforward
on April 14, 2025
Posted by: MRMark98335
from WA
Simple to use with plenty of helpful explanations along the way
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax didn't prompt for some important items
on April 14, 2025
Posted by: CarolDll
Luckily I have an accounting/tax background. I found several areas where I was disappointed in Turbotax's prompts and thereby almost overpaid $1,000's. For instance, it did not prompt me to review my escrow statement to determine taxes and insurance paid out. It did not catch that the IRA form had the wrong coding. It should have asked if there was an exception- withdrawal after 59 1/2. It seems more difficult this year to navigate. For instance, I could not get back to the Cost of Goods sold by going to forms. I had to return to step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
mehh
on April 14, 2025
Posted by: hhkona
from washington
poor experience with switching from step by step to forms. ira forms don't match the step by step guide if you change amounts or have to redo amounts.
RSU gain/loss calculations are always wrong when imported from fidelity. Always have to redo cost basis entries from etrade/morgan stanley.
Lost a version of my final taxes and had to redo some pages (ie property taxes) even though saved file.
k1 schedules are not importable from proshares and don't match their forms either. There are extra boxes for line 20 that are not in turbo tax.
RSU gain/loss calculations are always wrong when imported from fidelity. Always have to redo cost basis entries from etrade/morgan stanley.
Lost a version of my final taxes and had to redo some pages (ie property taxes) even though saved file.
k1 schedules are not importable from proshares and don't match their forms either. There are extra boxes for line 20 that are not in turbo tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Your personal tax assist
on April 14, 2025
Posted by: Lucksta13
from Bend, OR
Overall the product is excellent and easy to navigate. I appreciate being able to toggle between the easy wizard and the forms. My only suggestion is to update the interface design on the desktop version (mac) to match the quality of the software. This would enhance the experience.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com