Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
3,471
4 Stars
1,266
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
First time user of TurboTAX (2024)
on April 12, 2025
Posted by: Roger O2
This was my first time using TurboTAX 2024, but I did have a more experienced person guiding me throughout the process. For the most part the process was well designed because it was meticulous at every turn and the ability to BACK at every screen was good too, just in case.
There were a couple of places where it was a little confusing 'WHAT WAS MEANT", but I got through it.
At the point where it wanted to send a verification code, there was no option to "try alternate method" rather than sending it to the EMAIL. I want to send it to my smart phone, it is easier. Thank you
There were a couple of places where it was a little confusing 'WHAT WAS MEANT", but I got through it.
At the point where it wanted to send a verification code, there was no option to "try alternate method" rather than sending it to the EMAIL. I want to send it to my smart phone, it is easier. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally great - Devil in the details!
on April 12, 2025
Posted by: wstmyr
from IN
Generally great help. However, the minute details get lost when dealing with multi-state sources of income and locality taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax saves time and is accurate.
on April 12, 2025
Posted by: nickysonic
from Wappingers Falls, NY
Saves me lots of time to do my taxes with TurboTax. I get a refund very quickly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great as usual; However...
on April 12, 2025
Posted by: SandyOoop
from Colorado
Turbotax makes it easy to put information in. However, I was unable to make a few changes. I'm not sure why. I was always able to change numbers before when I found new information.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved a ton of time
on April 12, 2025
Posted by: Jeff J123
The detail calculations and forms that are derived from my input saves a lot of time!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is still the best!
on April 12, 2025
Posted by: TTGS
An easy, efficient software. The main drawback is comprehending the tax lingo associated with a return. The idea that filing taxes for an average small business taxpayer is possible without this type of explanatory software is ridiculous!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tricky
on April 12, 2025
Posted by: KTBltd
There were some confusing questions with no one to answer. AI did not underatand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keep up the good work!
on April 12, 2025
Posted by: slbest
from Alabama
The software has gotten better over the years and is much more intuitive. Great job Turbo Tax!
Written by a customer while visiting turbotax.intuit.com