Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,421 Reviews)
Rating breakdown 6,421 reviews
5 Stars
3,478
4 Stars
1,267
3 Stars
772
2 Stars
424
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Top Choice = Turbo Tax
on April 10, 2025
Posted by: CircusMonkey
from Balt. MD.
Improvements year over year, solid and easy to use. It offers all that is needed to make it through the piles of of forms and questions.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience as usual
on April 10, 2025
Posted by: 107Bill
from Cornelius, NC
Overall a good experience. will use again next year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used for years!
on April 10, 2025
Posted by: Realtor Brenda
I know I can always put my trust in Intuits Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NO MDR for OPM retirement
on April 10, 2025
Posted by: OPM MDR
Get rid of MDR for OPM retirement - After 2 hours on Hold - OPM verified that they DO NOT have an MDR. It only add confusion to an already stressfull time. There is NO WAY to get around it you HAVE TO enter a value.
Can you imagine how many taxpayers had to call OPM and add to the wait time because ot this - It has NEVER been asked before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
1099 forms
on April 10, 2025
Posted by: Mark Biren
from Clearwater, FL
Turbo Tax for many years. Last year and this year encounter problems with the software.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works if you can persevere through the tedium
on April 10, 2025
Posted by: DIY D Man
from Austin, TX
Makes the insanely complex process of filing taxes, even mine that are a bit complicated due to owning rental property, do-able for a regular citizen who isn't a CPA.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
still using it, only because it carries over from
on April 10, 2025
Posted by: MCClies70x7
from the woods
really frustrated that the NEXT or CONTINUE button is always way down at the bottom right corner, requiring scrolling and careful clicking. when moving through the questions view, 90% of them don't apply. I"m glad TT asked, so I think about it, but the NEXT button should be right there at the end of the question, not somewhere off screen.
Today I saw several examples of TT output conflicting. For example, it lit up a special screen to tell me I couldn't efile cuz of 2 different forms. maybe 8253? related to LTCi. anyway, then at the end, it asks if I want to efile. well, you just said I couldn't. so I try efile, and sure enough, and after wasting time on several screens it says I CAN'T efile.
Also TT often limits question responses to several pre-filled options, but none of them fit my situation.
I liked the old versions better where less stuff was automated and it was easier to put entries directly on the form.
Today I saw several examples of TT output conflicting. For example, it lit up a special screen to tell me I couldn't efile cuz of 2 different forms. maybe 8253? related to LTCi. anyway, then at the end, it asks if I want to efile. well, you just said I couldn't. so I try efile, and sure enough, and after wasting time on several screens it says I CAN'T efile.
Also TT often limits question responses to several pre-filled options, but none of them fit my situation.
I liked the old versions better where less stuff was automated and it was easier to put entries directly on the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 10, 2025
Posted by: GLAGMA
from Houston, TX
Great experience! I did not use your tax experts because I am a retired CPA.
Written by a customer while visiting turbotax.intuit.com