Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,425 Reviews)
Rating breakdown 6,425 reviews
5 Stars
3,480
4 Stars
1,267
3 Stars
773
2 Stars
425
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Bring the disk/CDs back
on April 9, 2025
Posted by: DokniB
BRING THE DISKS BACK! Don't force us to download from the internet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
State E Filing the Worst
on April 9, 2025
Posted by: TCHelp
E-Filing the State return was terrible. Thank goodness for the customer service representative who worked on the phone with me for over 3 hours.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best Way to Do Your Taxes Period!
on April 9, 2025
Posted by: AllenD65
from Grovetown, GA
TurboTax is the only software I've ever used! I've used it I'd say for over 20 years. The times I didn't
I wish I had. Well it was only 3 times if I recall correctly with one being the year we sold our home so I didn't trust myself to do it then. I remember my early experiences when TurboTax had the little jingle when you opened it and the helpful video clips. My experience with it has only been positive as it is and always has been intuitive and easy to understand from start to finish. Thanks Intuit for a great product through the decades.
I wish I had. Well it was only 3 times if I recall correctly with one being the year we sold our home so I didn't trust myself to do it then. I remember my early experiences when TurboTax had the little jingle when you opened it and the helpful video clips. My experience with it has only been positive as it is and always has been intuitive and easy to understand from start to finish. Thanks Intuit for a great product through the decades.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the only way to go!
on April 9, 2025
Posted by: Alex1384
from Annapolis Maryland
I worked with 2 incredible professionals from Lakeland Florida and South Carolina. They were amazing and made my experience so much better.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Search option is terrible. You get no usable resul
on April 9, 2025
Posted by: RADTK
Search option is terrible. You get no usable results.
Spent/wasted an hour looking for Extension form, search window kept talking about a ""Jump To"" line.
Inver saw any Jump To for anything. Also I have an IP PIN, never saw a place to enter it, I search all over, search window kept saying use "Jump To" link but there isn't a "Jump To" link to be found anywhere.
Spent/wasted an hour looking for Extension form, search window kept talking about a ""Jump To"" line.
Inver saw any Jump To for anything. Also I have an IP PIN, never saw a place to enter it, I search all over, search window kept saying use "Jump To" link but there isn't a "Jump To" link to be found anywhere.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax!
on April 9, 2025
Posted by: sjwildccat09
from Columbus,Ohio
Turbotax has always made doing my taxes so easy! I love the product and I am grateful for it. Highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax took my money ($1534) twice
on April 9, 2025
Posted by: Anonymous
My Federal Taxes were calculated as $1534. I processed 2 amounts from my credit card for a total of $1500. $1,000 on Jan. 2,2025. $500 on March 19, 2025.
When I completed the Federal e-file, Turbo Tax took $1534. So now, I have over $3,000 on my credit card.
When I completed the Federal e-file, Turbo Tax took $1534. So now, I have over $3,000 on my credit card.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax support is good.
on April 9, 2025
Posted by: Plano guy
from Texas
As always Turbotax meet my needs. I saved a lot by hiring cpa.
Written by a customer while visiting turbotax.intuit.com