Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,425 Reviews)
Rating breakdown 6,425 reviews
5 Stars
3,480
4 Stars
1,267
3 Stars
773
2 Stars
425
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Changes are not all good
on April 9, 2025
Posted by: MJK730
1. I don't like your new format for entering investment information.
2. Sometimes it is not clear what information is required after running smart check.
2. Sometimes it is not clear what information is required after running smart check.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on April 9, 2025
Posted by: metoo9
good easy to use informative can stop and go back to forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good troubleshooting
on April 9, 2025
Posted by: MroT
The fellow who helped me was knowledgeable and was able to come up with work-arounds when they were needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love Turbo tax
on April 9, 2025
Posted by: sai ram
from texas
Turbo tax walk me through smoothly, I will go with it every year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Home Office Expense
on April 9, 2025
Posted by: 0877
I was disappointed that I had to search for the "How To' for filing my home office expenses. It was very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax H&B is Broken
on April 9, 2025
Posted by: SRxx
Won't accept credit card to pay for state e-filing despite screen saying you can pay by credit card. Complained and submitted a bug report and nothing fixed.
Foreign tax credit worksheet not working correctly, forced to go directly to form to remedy. Again no fixing of bug.
Using windows version of H&B w/ Virginia state.
Foreign tax credit worksheet not working correctly, forced to go directly to form to remedy. Again no fixing of bug.
Using windows version of H&B w/ Virginia state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why Limit efiling to Only 3 States
on April 9, 2025
Posted by: Limit on efiling States
from NY
I do not understand why you impose a limit on efiling state returns. I paid for 5 states, but can only efile 3. It makes no sense and is a huge inconvenience.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 9, 2025
Posted by: Sun Rays
Very good experience doing taxes with TurboTax. would have been more useful if there is much more explanations about the situations.
Written by a customer while visiting turbotax.intuit.com