Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,434 Reviews)
Rating breakdown 6,434 reviews
5 Stars
3,483
4 Stars
1,272
3 Stars
773
2 Stars
425
1 Star
481
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Do you ever test it with real people?
on April 7, 2025
Posted by: Real people
from White Plains, NY
This program has the same bugs and thoughtless programming as when I started using it 10 years ago. Do you ever test it with real people?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 7, 2025
Posted by: meridagroup
from new braunfels tx
easy to use as always. Allows 5 returns for the family
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax was awesome but not now!!
on April 7, 2025
Posted by: PBC review
I do not like the changes in this version of Turbo tax. I had to go to forms and pull up the Schedule C to enter my data. You have so much QuickBooks crap that you cannot do anything. I will not plan on using this program next year.. I am not a fan of QB' so there is no way I would use it for my business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 7, 2025
Posted by: Jackie9999
from ILLINOIS
All good. I get confused by the tax code but turbo tax usually bails me out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on April 7, 2025
Posted by: will010203
from Houston, Texas
easy to use. guides you through the process. would recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Interface needs an overhaul
on April 7, 2025
Posted by: Billjjj2222
The Mac version seems to have not changed in years, it is way overdue for an overhaul and more modern look.
The latest interface change to entering in 1099s and stock sales is a step backwards, the interface jumps after selecting a entry to edit. The items to edit are not all on the visible window - you must scroll down, clunky & non intuitive.
The window size is portrait as if it was designed for a monitor that is 6" wide and 10" long. In 2024, nearly all people have larger, wide screen monitors - please, please for next year's version make use of these larger wide monitors and expand the size of text for easier reading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great - Now Let's Make it Even Better
on April 7, 2025
Posted by: Drew Esser
As a data analyst, I'll assume the constructive feedback is of more value. Here are some opportunities for improvement:
1.) Navigating edits is often very clunky. For example, making edits in a Schedule E (especially when there are multiple properties) required me to go through already answered questions and already addressed topics just to get to the one area that I actually wanted to edit/review.
2.) SmartCheck's highlighted areas for review are often not easily understood. For example, several entries of a 1095-A were highlighted for review, but these entries pertained only to a worksheet and were, in fact, filled out completely. I could not tell if SmartCheck was alerting me of an actual mistake or if it was just "concerned" and wanted me to take a second look.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy directions, easy to use.
on April 7, 2025
Posted by: MWAF
from Omaha
I have used TurboTax for over 10 years and I am pleased with its functionality and simplicity..
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com