Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,440 Reviews)
Rating breakdown 6,440 reviews
5 Stars
3,488
4 Stars
1,273
3 Stars
773
2 Stars
425
1 Star
481
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
Need a Replacement for TurboTax
on April 6, 2025
Posted by: Eddy1522
from Monte Sereno, CA
If I were Intuit, I'd be ashamed to release a product with this much crap! I file a Federal1040, a California Non-Resident 540 and a California 568 because I have income from a California LLC. The 1040 works. The 540 NR mostly works. The bugs can be worked around. But the 568 is a complete disaster! The forms exist in the system, but you have to find them manually. The 568 is not integrated with the program. It does not import or export any data from/to the other forms. It doesn't even do the arithmetic calculations. Everything must be entered manually with overrides. You even have to print the pages individually from the Forms screen and the scannable data at top doesn't populate. I've used TurboTax for over 40 years -- since it was ChipSoft. Now I need a replacement. Pathetic!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on April 6, 2025
Posted by: RoxieRohrer
from AR
I have been using turbo tax for about 15 years.It is easy to use and understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful service
on April 6, 2025
Posted by: AP2X2
Great service and excellent help from Tax Experts!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
improvement
on April 6, 2025
Posted by: Bohao
from Texas
I can't file federal by e-file and state by mail. The only option is to print and mail for both. Why is that?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Has Flaws
on April 6, 2025
Posted by: KoloradoKris
from New Jersey
We tried to find out why we couldn't efile our return due to form 7205 you didn't include. We tried to find help online but kept getting directed to AI.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it SImple
on April 6, 2025
Posted by: ChaplainLindaP
Super simple to use. Only challenge is the INSANE amount of adjustments and categories in the State of California. But TT makes that simpler as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax save me a lot of time
on April 6, 2025
Posted by: Tuttifruitti
from Mississippi
It was easy to use and very helpful. I had no problems navigatingn the site
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful!!
on April 6, 2025
Posted by: Papo002
from Tampa, FL
Doing taxes with Turbo Tax actually went smoothly. TurboTax really has that step-by-step process down. Love it!
Written by a customer while visiting turbotax.intuit.com