Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(6,445 Reviews)
Open Ratings Snapshot
Rating breakdown 6,445 reviews
5 Stars
3,492
4 Stars
1,273
3 Stars
774
2 Stars
425
1 Star
481
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Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
TurboTax sucks!
on April 5, 2025
Posted by: lightnin2kAgain
from CA
I had to spend more than an hour with a very patient phone rep just to get the product to download. Then, when I went to efile, the program could not find last year's AGI on my computer! Sure enough, the 2023 Torbo Tax software is there with my daughter's return still available, but not mine! Nor could I find mine in my PDF files in my computer. My others, from 2018 to 2022 are all there, but not 2023. I had printed the front page of my state return last year, so I am certain that I used the product last year - it's just nowhere to be found in my computer, or in TurboTax's files. Every year, TT complicates things even more...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Finally fixed COLORADO return
on April 5, 2025
Posted by: Tusar
I have been using Turbotax for 20+ years for filing my taxes. However this time my CO return was rejected due to TABOR. Turbotax fixed it in a week and then I refiled however it got rejected again due to another reason for which a fix was needed. I just refiled and fingers crossed!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awe-Sum Tax Prep
on April 5, 2025
Posted by: NASA Man
from Huntsville, AL
Tried & true product. Am very used to the "Guide me" process after several years of generating my tax package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
State return missing info
on April 5, 2025
Posted by: AAust
For individuals who are filing their state return on paper, you do not allow for the direct deposit information to be entered (or better yet, copied from the input for the federal return). Why? If you did, I would have given you 5 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I'm very happy with Turbo Tax
on April 5, 2025
Posted by: JeanTurk
from Trinidad, CO
It makes filing taxes easier than filling the forms out by hand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is a good Software for Tax return
on April 5, 2025
Posted by: Lilia2025
I have been using Turbo Tax Home & Business for many years; it satisfies my needs very well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great products. Still have room to improve.
on April 6, 2025
Posted by: Clark12345
from CA
It's great experience to use turbo tax.
For MacBook version, it's very hard to edit the investments, such as dividend. The page width is fixed and cannot see the whole line.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Works well
on April 6, 2025
Posted by: blknorpp
from Meridian, Idaho
TurboTax Works very well for all the details of my taxes
Written by a customer while visiting turbotax.intuit.com
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