Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
ok
on February 1, 2025
Posted by: ok 11111111111111
ok .................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unsatisfied with Turbox tax Business Desktop ver
on February 1, 2025
Posted by: sal420
from New Jersey
I've been using turbos tax for at least 20 years.
The 2024 version is the slowest yet.
The 2024 version is the slowest yet.
On launch the option to skip the update down load does not work. The download is painfully slow
The DIV-1099/INT-1099 UI is painfully slow and challenging to navigate. It is not intuitive. Phantom entries are created which must and rekeyed. This option is faster than trying to correct the phantom entries
The investment summary is no better
Not having the option to review the final completed return, without going through the 'Final' step makes it difficult to check and review your work
Every Click results in a spinning doughnut and a waste of minutes
This experience will not allow me to recommend turbo tax as a tool. That being said next tax season turbo tax will not be my choice of tax software
It only gets worst - as this form is also broken
- the title l50 character limit is to short
- the title l50 character limit is to short
-why must my name 'sal' be longer than 3 character and no number allowed. I'll change my name to 'Sale'
- I cannot enter the option product information on this form, so here it is:|
Windows 11 - Lenovo IdeaPad laptop
TurboTax.exe 2024.47.16.22
Windows 11 - Lenovo IdeaPad laptop
TurboTax.exe 2024.47.16.22
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2024 Tax Let Down this year
on February 1, 2025
Posted by: Fed Up with 2024
Lots of errors this year!!!! A pop up error window keeps popping up. Couldn't print my state right away, and all of a sudden I needed to prove I didn't need a 1095A AFTER I went through the check for errors and sent my returns. Turbo Tax....you need to fix this!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not thrilled with the extra charge for e-file
on February 1, 2025
Posted by: EPROoooo
from NJ
Did I miss the big bold statement where it says there's an additional charge for e-file?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
on February 1, 2025
Posted by: don oo
good @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 1, 2025
Posted by: JuJU1620
Easy to use and understand I have used Turbo tax for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced, unoptimized,
on February 1, 2025
Posted by: mlody_me
overpriced, unoptimized, locks up, here and there, 4+ years after Apple released Apple Silicon and TurboTax does not natively run on it - ridiculous!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The Cost is At Breakpoint for Value
on February 1, 2025
Posted by: ShelB64
from Roseburg, OR
I'm frustrated at how expensive this product has become. It's a bit cumbersome, but still less than paying an accountant. The ease of being able to access past years without trying to make sure it's all there has me back this year, but the cost is almost more than the value of continuity.
Written by a customer while visiting turbotax.intuit.com