Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(6,464 Reviews)
Open Ratings Snapshot
Rating breakdown 6,464 reviews
5 Stars
3,505
4 Stars
1,277
3 Stars
774
2 Stars
426
1 Star
482
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Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
A few improvements needed
on April 1, 2025
Posted by: Kanani93
Mostly good. I have struggled with the 502UP form for MD for my 2023 taxes and 2024 taxes. I don't feel like your program supports all aspects of all businesses for this form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is very consistent
on April 1, 2025
Posted by: mtctwright
from Maryland
I have been using Turbo Tax for more than a decade and it is easier to use today than it was in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
The worst
on April 1, 2025
Posted by: Nikolasss
Greedy moneytakers.
Ugly UI. Buggy process. User pay for everything, despite the pakckage was purchased on it's own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
OK
on April 1, 2025
Posted by: Gman5807
It was OK. Had issues with long term capital gains and losses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
30 year user
on April 1, 2025
Posted by: KWickard
from Nebraska
I have used Turbo Tax for over 30 years. It is one of the best products I have used for our finances.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Additional entries for imported investments
on April 1, 2025
Posted by: NGNJohnston
There should be an option for an expert override, especially when an expect (e.g. CPA) knows the information is correct but must continue tedious entries to eliminate the "Needs Review" that blocks the ability to continue. Example: Cost basis for a capital asset is 0.00 but requires inputting zeros in two pop-up screens to clear the "needs review."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great
on April 1, 2025
Posted by: Linda16789
I have been using Turbo Tax for many years. I like it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very helpful!
on April 1, 2025
Posted by: Best Tax Help
from Austin, Texas
Excellent experience each year. I have always appreciated your support and have had few issues with IRS.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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