Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(6,463 Reviews)
Open Ratings Snapshot
Rating breakdown 6,463 reviews
5 Stars
3,505
4 Stars
1,276
3 Stars
774
2 Stars
426
1 Star
482
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Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
We love TurboTax - works great!
on April 1, 2025
Posted by: Billdadune
from Rome, Ohio
We love TurboTax. We've done our taxes for the last 6 years or so and it is great to have all of our information from our previous returns in TurboTax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Don't like help changes
on April 1, 2025
Posted by: IMataxpreparer
from Pennsylvania
I have been using Turbo Tax for MANY years. This year the changes made the product less user friendly. I often use the help section when I have questions. This year, the program jumps to the online section before allowing you to use help. I love the jump to features when it is possible to avoid going through every section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
FRAUD
on April 1, 2025
Posted by: QUINN1968
from LOS ANGELES
YOU ARE A FRAUD....I BOUGHT THE SOFTWARE SUPPOSEDLY ONE FREE STATE AND I WAS CHARGED FOR ALL STATE SO I WANT NY $25 BACK PLEASE OR YOU'RE GONNA SEE ANOTHER CLASS ACTION LAWSUIT
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is very good!
on April 1, 2025
Posted by: Nana Kath
from Vermont
TT walked us through everything! It helped identify mistakes and gave guidance to correct them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Once installed, smooth sailing
on April 1, 2025
Posted by: cm turbo review 2024
It is always difficult to install turbotax, the only time each year that I need to understand "keychain" and associated password. Otherwise, it was a good product. It was easy to follow and offered additional information if desired. (I was also able to finally figure out a nickname that you would accept.)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome
on April 1, 2025
Posted by: PapaJamesCalvin
from Columbia, PA
I have been using this method to file my taxes since 1983.
I have always been very happy and very satisfied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Always solid.
on April 1, 2025
Posted by: TurboGooge1
from Michigan
Always has the questions we need to upload things right. When there's a question about how to proceed, the way the software is written helps us track down the answer directly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
DAVID WOODRUFF 2020
on April 1, 2025
Posted by: DMW ORIOLES
VERY GOOD THIS WAS SUCH A THRILL AND WILL ALWAYS USE TURBOTAX
Written by a customer while visiting turbotax.intuit.com
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