Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,463 Reviews)
Rating breakdown 6,463 reviews
5 Stars
3,505
4 Stars
1,276
3 Stars
774
2 Stars
426
1 Star
482
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Intuits constant degradation
on April 1, 2025
Posted by: inuit get it together
from PA
Wouldn't recognize last years t.t. so had to manually enter in info. Not a surprise intuit has gone downhill for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Susan definitely helped me through the difficult
on April 1, 2025
Posted by: BJH2011
Susan was awesome!! She was friendly, patient, and knowledgeable. She "stuck with me" as we navigated through my questions and then some. I was so fortunate and appreciative to connect with her.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 1, 2025
Posted by: MyronP
from Red Oak Texas
Program worked well. It did all that I needed it to do.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 1, 2025
Posted by: JFCh
from Chicago Illinois
No problems with Turbo tax 2024, problems traying to access my account that has not being updated recently.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax very poor this year.
on April 1, 2025
Posted by: fran 613
Very disappointed this year, do not like the changes you have made and the lack of a disc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 1, 2025
Posted by: Cozzi1
Very thorough, detail oriented and easy to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good Program with an Annoying Issue
on April 1, 2025
Posted by: DougM21
from Fuquay Varina, NC
The product seemed to work well for most things. The fact that the program does not allow you to e-file if you indicate you are sending in a form 3520 is a problem that first occurred last year and hasn't been corrected. The 3520 always has to be printed out and sent separately from your 1040. There is no reason to prevent e-filing if you have a 3520. This problem did not occur until the 2023 returns. The program always allowed e-filing before that.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy return
on April 1, 2025
Posted by: BettyMain12
from Rhode Island
Easy to use, easy to understand instructions. Price is a little high, but worth it.
Written by a customer while visiting turbotax.intuit.com