Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,463 Reviews)
Rating breakdown 6,463 reviews
5 Stars
3,505
4 Stars
1,276
3 Stars
774
2 Stars
426
1 Star
482
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Well pleased this year!!!
on March 31, 2025
Posted by: HABU9
Big improvements made this year and more user friendly for the Elderly (75)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions
on March 31, 2025
Posted by: Happy555600
One problem and one suggestion.
1. Turbotax showed two errors (blanks not filled) during the process of filling tax. In the past, Turbotax does the checking to ensure no error, and then I can file the tax. It is somewhat scary to correct the errors during the filing. Please comment why it happens this year?
2. It keeps selling the advisor service ($60) during the checking process. Please change it.
1. Turbotax showed two errors (blanks not filled) during the process of filling tax. In the past, Turbotax does the checking to ensure no error, and then I can file the tax. It is somewhat scary to correct the errors during the filing. Please comment why it happens this year?
2. It keeps selling the advisor service ($60) during the checking process. Please change it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT CUSTOMER SERVICE
on March 31, 2025
Posted by: GREATPRODUCT1
EASY TO UNDERSTAND. EXCELLENT CUSTOMER SERVICE. TURBO TAX HAS STREAMLINED THE PROCESS AND THEY ARE SECOND TO NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax has always been my go-to product!
on March 31, 2025
Posted by: Phyl68
from Baxter IA
Frank was personable and professional. I had completed my tax return. He helped guide me through the process with my questions and concerns after my initial completion of my return.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on March 31, 2025
Posted by: AndyBakus
Have been doing this with you for over 10 years!!!! All very great!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use - Thorough!
on March 31, 2025
Posted by: jameshern4411
from Fairhope, AL
Easy to use with helpful information and clear guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on March 31, 2025
Posted by: ARGEAG802
from Vermont
Excellent - this was the first time that everything went smoothly except for e-filing instructions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trustworthy & Helpful; Helps me feel Cheerful
on March 31, 2025
Posted by: Babagene53
from Mesa AZ
I have been using Turbo Tax for 43 years and know and trust its massive data base of advice when needed.
I feel certain that when I have to do a new area of accounting, Turbo Tax is with me for every line of understanding.
I feel certain that when I have to do a new area of accounting, Turbo Tax is with me for every line of understanding.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com