Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,446 Reviews)
Rating breakdown 6,446 reviews
5 Stars
3,493
4 Stars
1,273
3 Stars
774
2 Stars
425
1 Star
481
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Fix the autofill issue on web pages
on March 30, 2025
Posted by: JM 2024 Taxes
When ready to electronic file, turbotax opens a web page form that does not permit autofill from my password manager for any of my payment information. Furthermore, it does not even permit copy and paste from any other source on my computer to the web form. This has been the case for years now it it is a nuisance to retype all those numbers each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 30, 2025
Posted by: Diana13333
Wasn't letting me adjust things at the end to efile. Now i have to print and mail it due to the malfunction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but needs AI tax assistant replacing Help.
on March 30, 2025
Posted by: Ownst
from FL
Excellent app every year but not much has changed year on year when we have had massive AI advancements. They need to choose an AI such as xAI or OpenAI and simply update their "help" function to be a tax assistant function using the api with a limitation on only tax based information. Hire me i can build this in for you ;)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No bug reporting system
on March 30, 2025
Posted by: asdfhlkjh
There is no way, either on the website or within the Turbotax product to report bugs. And NO, the community forum is NOT a good place to report bugs. I've seen others report bugs there with no response FOR YEARS!
Would it kill you to collect bug reports and then use AI to look for common error patterns?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
JOINT OCCUPANCY FORM MISSING
on March 30, 2025
Posted by: noneyabusiness01
from Michigan
We completed our taxes on 03/01/2025, and submitted them. They were rejected because of a missing form that Turbo tax did not upload for the State of Michigan. The joint occupancy form was missing, so we waited. Tried again on 3/17, rejected again. Tried again a few weeks later 3/25 and again rejected. We tried again for the third and final time and decided to remove the joint occupancy form from one of our tax filings. This is unacceptable. Turbo tax should be WELL PREPARED for TAX SEASON and unfortunately you missed the bar by a mile this year!!! Would love my money back, but I fear this is a hassle I am not going to put myself through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on March 30, 2025
Posted by: Meandthegirls
I love updates when logging into program each time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
more complicated than it could be
on March 30, 2025
Posted by: establishing boundry
wish program would veer back to where we were instead of having to steer all the way through repeatedly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the Best!
on March 30, 2025
Posted by: ELHombre2025
from LA
As always Turbo Tax 2024 Home and Business was easy to use.
Written by a customer while visiting turbotax.intuit.com