Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(6,425 Reviews)
Open Ratings Snapshot
Rating breakdown 6,425 reviews
5 Stars
3,480
4 Stars
1,267
3 Stars
773
2 Stars
425
1 Star
480
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Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Works for me!
on March 23, 2025
Posted by: generalbullmoose
from Snellville, GA
Extremely easy to navigate, makes certain to get everything correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Software crashes
on March 23, 2025
Posted by: suhender
The software keeps crashing when we try to file required forms for mailing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the Best!
on March 23, 2025
Posted by: MegaFunHog
from Seaside OR
I have been using TurboTax since its inception It's the best tax return application available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Entering a IRS PIN needs to be improved!
on March 23, 2025
Posted by: TurboTax User 2025
I've used this software for years and like it but entering a personal IP PIN number is not easy and should be improved. You can do better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
System failure
on March 23, 2025
Posted by: Anonymous
THis years 2024 home & business has caused much frustration because the system fails to update. I have prepared federal and state returns, paid the e filing fee but cannot transmit because the system will not completely update.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good product with the following exception
on March 23, 2025
Posted by: JPSharp13327
from Virginia
Good product with the following exception
1. The program asks questions about prior year data that it extracted from my prior year return. Turbo Tax added the information from the prior year, why are you asking me information about it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Fair
on March 23, 2025
Posted by: Customer2345
Could not see total payment needed to TurboTax until I got help.
Help was good, but took a long time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Amazing!!!
on March 23, 2025
Posted by: LillyVi
Always a pleasure to use this program for filing our taxes.
Written by a customer while visiting turbotax.intuit.com
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