Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,425 Reviews)
Rating breakdown 6,425 reviews
5 Stars
3,480
4 Stars
1,267
3 Stars
773
2 Stars
425
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbotax works very well
on March 22, 2025
Posted by: Dontax5
It works well. Have used for many years. Easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 22, 2025
Posted by: bdc123
from NC
I have been using Turbo Tax for years and find it very user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on March 22, 2025
Posted by: GCKB
Always use Turbo Tax for my taxes . They make it simple and efficient with so many tax changes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tutbo Tax state processing issue
on March 22, 2025
Posted by: VA state issue
from Williamsburg VA
Could process the state return, the agent was great but took over an hour to come up with a work around
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax needs improvement
on March 22, 2025
Posted by: SelfEmployed59
from MN
TurboTax is frustrating - many areas continually labeled "Needs Review" when i had reviewed them multiple times. Didn't calculate my individual IRA contribution for self-employed correctly - I had to do that by hand. let me get all the way to filing before it told me there were updates that needed installing. Couldn't find my AGI although I filed with TurboTax last year (but was married, now single).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Software is Awesome!
on March 22, 2025
Posted by: Lilly0701
from Vista, CA
Easy to use and user friendly. Filing tax return very easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax - option to cancel a return
on March 22, 2025
Posted by: john mx
I've used Turbo Tax for a decade. its been a very good tool. This year ONE major option not found.
i wanted to clear, cancel, or delete the extra copies from the Turbo Tax Program where I had restarted.
it was always plainly in sight when touching the mouse to FILE. DELETE always visible
I googled how to accomplish. It noted click on Tools. There was no option visible to delete an unwanted file. The Help Option did not provide a direct answer. This is all before my return was reviewed OR sent.
I'm going to continue to see If I can locate that simple function.
i wanted to clear, cancel, or delete the extra copies from the Turbo Tax Program where I had restarted.
it was always plainly in sight when touching the mouse to FILE. DELETE always visible
I googled how to accomplish. It noted click on Tools. There was no option visible to delete an unwanted file. The Help Option did not provide a direct answer. This is all before my return was reviewed OR sent.
I'm going to continue to see If I can locate that simple function.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great automation that could stuse some improvement
on March 22, 2025
Posted by: Actions Define Us
from Gainesville, FL
Overall the process was easy. There are many places that support import of information that is is very complicated, like brokerages. However, I was disappointed that my records that were generated by Turbotax for Business were not automatically included in my Personal Turbotax for Home and Business and there was no option to import that information from the forms that were generated by Turbotax. I also did not like being repeatedly reminded about filing personal income taxes in Florida WHICH HAS NO PERSONAL INCOME TAX.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com