Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,419 Reviews)
Rating breakdown 6,419 reviews
5 Stars
3,476
4 Stars
1,267
3 Stars
772
2 Stars
424
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax expert extremely helpful!
on March 20, 2025
Posted by: Jeane M
I spoke with a live expert today for Case # 1547225690 and he was extremely helpful. I wanted to leave a glowing review after our conversation, but I did not get a survey. I have used Turbo Tax for over 10 years and it keeps getting more user friendly every year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very satisfied
on March 20, 2025
Posted by: blaine81
from South Jordan, Utah
I've used Turbotax for years and it has simplified my tax filing and cost much less than using an accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Works for Us
on March 20, 2025
Posted by: count 123
We have used TurboTax for many years and have run into very few issues. This year we had to get clarification about where to insert 1099-MISC money market income that jumped between Business and Personal. We call to chat with Mona who discovered that the question asked should have been "Did you receive money" not was there "intent to make money".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not accepting IP PIN. NOT FIXED BY 2025?
on March 21, 2025
Posted by: Dunja
from Washington state
My tax file was no accepted due to one simple fix that is still missing within turbotax. IP PIN no where to put while e-filling.
Sad that this issue is still not fixed.
Sad that this issue is still not fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time saver. Stress reliever.
on March 21, 2025
Posted by: Greatgrandpa Barry
from Halliday, ND
Years ago I became grumpy as I took two weeks to wade through instruction booklets and receipts to prepare my taxes. This year it took about 3 hours. They hold your hand with detailed guidance when you want it, and let you loose to do entry on your own when you don't need the guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy!
on March 21, 2025
Posted by: BellasMom25
from Bloomsburg, PA
I love how the program walks me through every step. I do most of my family's tax returns and it makes things super easy when it imports information from prior years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST!
on March 21, 2025
Posted by: BubbaJack1
TurboTax is awesome software for those with good general knowledge of financial transactions. It guides you through each step and facet of your taxes from your W-2 information to.your own business ventures and so forth. Pre-filling boxes saves a lot of time when you can import your previous year's tax return. Also, when you are not sure what something means, there are quite a few sidebars to click on which explain certain concepts further to see if it applies to you or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it works
on March 21, 2025
Posted by: georgetttttt
good, good, good, good ttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Written by a customer while visiting turbotax.intuit.com