Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,415 Reviews)
Rating breakdown 6,415 reviews
5 Stars
3,474
4 Stars
1,266
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Great service!
on March 18, 2025
Posted by: JIZM
Easy to use great experience completing our tax experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another good year.
on March 18, 2025
Posted by: EdS72
from Katy, Tx
Another great experience. I've used it for 30 years and it has made the process similar each year. My taxes aren't that complicated, so the software works well for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 returns
on March 18, 2025
Posted by: Stew50
This was the easiest return I have done in many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax has gotten harder to use
on March 18, 2025
Posted by: BigDadDave
from Kansas City, MO
You are trying to sell at every turn for people on limited income who only need a simple return
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Software Glitchy
on March 18, 2025
Posted by: GBvisualartist
Software is glitchy. I have been on the phone for 2-1/2 hours with tech support rep ("Tish") and they stated the program was "acting wierd" after sharing screen (3/18/2025)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for helping a retired old man
on March 18, 2025
Posted by: JADJS7
Thanks Turbo Tax....I couldn't have done it without your help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy breezy turbo tax is great
on March 18, 2025
Posted by: bruno24
easy to use and very helpful to me just follow the prompts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No Free State Filing!!!
on March 18, 2025
Posted by: This is Cra Cra
from Indiana
TurboTax Advantage is supposed to have One Free State Filing. Not So! The exit demanded a fee. So, when I relented and put in my billing information, it became non-responsive and would not continue. That's why I print and mail my state return!!! Requiring a Nickname is also Junk!
Written by a customer while visiting turbotax.intuit.com