Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
3,473
4 Stars
1,266
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Duplicate forms found
on March 16, 2025
Posted by: Olsa230
I had trouble for the first time in many years this year as it generated to Schedule E forms and thus kept stating I had errors when the Schedule E form I was looking at did not have the errors indicated. I had to discover the two forms and then get a "tax expert" to agree I needed to delete one. When I deleted one of the forms it corrected the issues pointed out. Seems like this error of duplicate forms could be called out in the review rather than causing a lot of confusion looking for errors on a form that were not there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GREAT PRODUCT, NO PROGRAM DISK
on March 16, 2025
Posted by: Favortite
from Washington
i LOVE THE TURBO TAX PROGRAM AND HAVE USED IT FOR MANY YEARS. BEST PROGRAM I HAVE FOUND. PROBLEM THIS YEAR IS THEY QUIT PROVIDING THE PROGRAM DISK. YOU HAVE TO DOWNLOAD IT IN ORDER TO GET IT. THEN WHAT HAPPENS IF YOUR COMPUTER CRASHES.
SINCE I HAVE HAD TO GO BACK SOME YEARS WITH SOME OF MY PROGRAMS, I MUCH PREFER HAVING THE DISK AVAILABLE. TO BE HONEST, I AM GOING TO LOOK AROUND FOR THE FIRST TIME IN AT LEAST 15 YEARS FOR AN ALTERNATIVE. I HOPE THEY ARE SMART ENOUGH TO BRING BACK THE PROGRAM DISK.
SINCE I HAVE HAD TO GO BACK SOME YEARS WITH SOME OF MY PROGRAMS, I MUCH PREFER HAVING THE DISK AVAILABLE. TO BE HONEST, I AM GOING TO LOOK AROUND FOR THE FIRST TIME IN AT LEAST 15 YEARS FOR AN ALTERNATIVE. I HOPE THEY ARE SMART ENOUGH TO BRING BACK THE PROGRAM DISK.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
very poor when audited
on March 16, 2025
Posted by: life of one
from NY
Does not import attachments from line entries from within quicken. this is important during any audit otherwise you will literally spend 100's of hours opening and printing them off those support documents for your extra special audit. If Turbo tax imported those attachments instead of raw numbers that would be awesome. Been though 6 different audits with turbo tax. each time it's the same
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service. Very helpful. Enjoyed the GUI
on March 16, 2025
Posted by: HappyYou
Great service. Very helpful. Enjoyed the GUI. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Live Expert is fantastic!
on March 16, 2025
Posted by: Munchi123
from los angeles, ca
Anita, my live expert was excellent. She helped with difficult portions of my tax return. She was kind and supportive. It was a great experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This year was very problematic.
on March 16, 2025
Posted by: ArielleLB
from Long Beach, CA
Full of problems and errors. Couldn't print a copy of my returns and it insisted I qualify for California EITC when I have no children. Very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied Customer
on March 16, 2025
Posted by: revkevvykev
No disappointments with Turbotax! Continue to be a satisfied customer!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is oK
on March 16, 2025
Posted by: Anonymous
from California
No comments. I'm using every year. It is useful. I'm happy with it.
Written by a customer while visiting turbotax.intuit.com