Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
3,471
4 Stars
1,266
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great!
on March 15, 2025
Posted by: Mark8202
Reliable, accurate and complete system. Lots of checking and automation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have been using your services for over 30yrs; th
on March 15, 2025
Posted by: Afort
from South Fla
I have been using your services for over 30yrs; that should spk volume.
Congrats!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed after 15 years of using Turbo Tax
on March 15, 2025
Posted by: LTSSSS
from Lexington, KY
Will not print a copy of my return. Other issues as well. Did not pick up my data from my 2023 return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating
on March 15, 2025
Posted by: Fun Bobby
Just a cluster of questions providing little insight into what is going on. Be careful with your mortgage interest as there are a bunch of questions that may exclude deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trouble
on March 15, 2025
Posted by: Need better instructions
from Washington,, DC
Many of your instructions are confusing and unclear. Your automatically calculating my estimated taxes is a disaster.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Can't find forms
on March 15, 2025
Posted by: bob91212912
I have issues find form to fie online. The Colorado E-Filer attachment form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unable to print to file by mail.
on March 15, 2025
Posted by: SMartin157
from Milwaukee, WI
Unable to print returns to file by mail. Help desk is hard to reach and did not solve the problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Didn't Find it as User Friendly as 2023
on March 15, 2025
Posted by: Old Timer Taxed Too Much
from Missouri
Used this software many years, and although I completed my return with success, I encountered issues this year. Imported all my institution records and they did not get automatically applied. I deleted all of them, then imported them again as I began to complete an input such as dividends. Then all the records from that institution did get applied to forms as needed. Also, it was not obvious how to enter such things as interest from multiple resources. Clicking on the (interest institution) icon did open a dialogue for interest. When done, I did not see an option to enter another interest record. I had to start the enter process every time I entered another interest record. That seemed far more complex than necessary.
Written by a customer while visiting turbotax.intuit.com