Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
3,471
4 Stars
1,266
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Could be better
on March 12, 2025
Posted by: Ebeneezer S
Applying an overpayment to next year is impossibly complex. How about a box in the personal information section? Refund? or Apply to next year? How much? See how easy??? Same for changing estimates for next year. Should be much easier. This isn't a new issue. Fix it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
"Print for Records" feature not working this year.
on March 12, 2025
Posted by: Dog Doc
from Clarkston, MI
The "print for records" feature does NOT work this season. After 25 yrs of using this tax program, this seems like a feature that should be working consistently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Terrible User Interface
on March 12, 2025
Posted by: Anonymous
from CA
Many of the fields are hidden and some necessary fields are not rolled over.
Fields such as the T/P's driver's license, crypto, health coverage, foreign bank (FBAR), etc. can only be entered in the REVIEW process. At least I have not been able to find them. Bank account info for Direct Deposit or ACH Debit can only be entered under the FILE tab. Many of these fields should be under the T/P's profile or Personal Info tab. Many of these fields should also be rolled over from prior year.
There is no reason not to go directly to the 1099-INT fields when editing a bank interest box. Many other 1099 icons for other types of income also shows up. No reason for that extra step.
Why can't I pay Estimated Taxes electronically with the TurboTax program?
the prior year CA figures for underpayment penalties calculation purposes are not rolled over. The T/P must entered those fields to eliminate the underpayment penalties.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 12, 2025
Posted by: Beauty and the Beast
from Buffalo, NY
I almost purchased a different product this year. The ONLY reason was that you discontinued the physical CD when purchasing the product. I'm not convinced I will stay with Turbo Tax in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on March 12, 2025
Posted by: Barrbee
Good product andgyg knxnlkl nxnnnx mxxakna xmaknknak x nxnkk znknxkn nxkk nkpa nk naskknz
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to do
on March 12, 2025
Posted by: Bill the Bear
from Ft Collins CO
no problems,Easy to understand. Directions are super
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on March 12, 2025
Posted by: sirjay66
from Cincinnati, OH
Great experience as always. I have used for many years. I like the interview process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable and intuitive software
on March 12, 2025
Posted by: LennyFromNJ
from Long Branch, NJ
I have used TurboTax for over 30 years and it never let me down.
Written by a customer while visiting turbotax.intuit.com