Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,404 Reviews)
Rating breakdown 6,404 reviews
5 Stars
3,466
4 Stars
1,263
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Please Upgrade the States and the Trusts!
on March 5, 2025
Posted by: OE 2025
from MA
After all these years, entry for States and for trusts remain very temperamental!! When adding all the prices for the different components, I racked up a huge bill just to do my taxes in 5 states. Next year, I will just work less so I don't have to deal with this.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 5, 2025
Posted by: How am I sup
from Worden mt
Everything was excellent. Easy to manuver. Why all the questions on rating. The first one should cover everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Miserable software
on March 5, 2025
Posted by: AtticusKelb
Another year, another awful experience. These companies should be ashamed of themselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Timesaver.
on March 5, 2025
Posted by: Great Time Saver
Product is great by pulling in available data from tax entities, speeding up the process. The challenging area for me is LLC rental property schedules. etc. I do this by myself, so user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT is very confusing and does not print the return
on March 5, 2025
Posted by: Frustrating TT24
I am very frustrated with TT this year. I could NOT get the return to print !!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on March 5, 2025
Posted by: BigBob1991
from Colorado
your experts are very helpful. It was so worth the money
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is helpful
on March 5, 2025
Posted by: Old school 25
It would help to have the ability to go to a specific place in easy step. On the topic list, it might say Interest and dividends, but then you have to scroll through pages you already answered to get to a certain place. This is also true in other areas of the return. In other words, it needs more detailed navigation.
Don't charge $25 to efile state return, you already have been paid for the software. Even worse in Turbotax for business, which is $50. I cannot import Vanguard info as I have multiple investment accounts with them, and your system does not seem to be able to select one account (The Famiy Trust) for import. Why not?
Don't charge $25 to efile state return, you already have been paid for the software. Even worse in Turbotax for business, which is $50. I cannot import Vanguard info as I have multiple investment accounts with them, and your system does not seem to be able to select one account (The Famiy Trust) for import. Why not?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
4.8 stars
on March 5, 2025
Posted by: Oliver 2
from Oregon
Would like to give a 4.8 I've Turbo tax desktop since it came out...years ago. Each year though I get tired of scrolling through to the end to select done with .....
The 'back' button looks grayed out like you cannot use it.
When I print a hardcopy for state, wish it only printed the state, like the option suggests and not the federal again
The 'back' button looks grayed out like you cannot use it.
When I print a hardcopy for state, wish it only printed the state, like the option suggests and not the federal again
Written by a customer while visiting turbotax.intuit.com