Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,404 Reviews)
Rating breakdown 6,404 reviews
5 Stars
3,466
4 Stars
1,263
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
This is the best version yet!
on March 2, 2025
Posted by: Bruce01541
from Princeton, MA
The Easy Step version was easy to use and it made preparing our return easy to complete!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TT tried to rob me of $60.
on March 2, 2025
Posted by: MichaelAwesome
from st. Paul mn
I've used TT for many years and have loved the product. However, this year it felt like you were trying to rob me of $60 for the "Audit Defense" service that I do not want. I wanted to e-file state taxes but that $60 fee came up with no way to avoid it. I wasted a lot of time trying to find out how to do it but was unsuccessful. Only by not e-filing my state return can I avoid it. Please fix this problem!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax was a great help
on March 2, 2025
Posted by: RGF89
A couple of times it was unclear exactly how I should enter and answer in the product but generally it was a great help using the software.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS EASY
on March 2, 2025
Posted by: MAYMAY249
IT WAS EASY TO USE. PROGRAM GUIDED ME THROUGH ALL AREAS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turb tax is good stuff
on March 2, 2025
Posted by: JPpppppppppp
Made filing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on March 2, 2025
Posted by: Sam Shehu
from Southbury, CT
Always straightforward and easy to use from year to year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo is getting worse
on March 2, 2025
Posted by: Allen P
from CT and FL
The multi state of CT and MA tax returns was difficult as it was not clear how the one state was crediting the other state despite Turbo saying it would. I found the capital gains panels to be difficult to figure out. It looks like you tried to improve them, but they were not improved in my opinion.
You charged a refund fee of $40! And you never provided what that was for. I never heard of such a thing. I wasn't able to efile MA. Don't know why not. The message just said that it couldn't be done. And my banking codes for a refund in MA did not copy over to that printed return.
You charged a refund fee of $40! And you never provided what that was for. I never heard of such a thing. I wasn't able to efile MA. Don't know why not. The message just said that it couldn't be done. And my banking codes for a refund in MA did not copy over to that printed return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Major Bug Report
on March 2, 2025
Posted by: sossend
from 01770
2024 version has a major bug. I import many 1099s and other forms from Fidelity using the import tool. It works,but ... If you import all the forms (all boxes checked), then later on import a subset of the forms, the new download erases the previous download. Worse, all the data from the previos down load is erased.
For example, I downloaded 10 forms. Opened and reviewed them. Then I deleted two downloads because they appeared to be dupes. They weren't, so I re-downloaded them by checking just the boxs for thos two forms. That worked, but the other 8 forms were deleted from TT. I was very happy to see my taxes go way down but it took an afternoon to repair the damage. There are several ways to fix this. Please fix it for 2025
Written by a customer while visiting turbotax.intuit.com