Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,402 Reviews)
Rating breakdown 6,402 reviews
5 Stars
3,465
4 Stars
1,263
3 Stars
772
2 Stars
422
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
TurboTax Business can't FileConnecticut Returns
on February 26, 2025
Posted by: Lerman
from Connecticut
TurboTax Business said it was unable to electronically file my return. The message was:
-----------------
Tax Year 2024 transmissions are not available.|.
TurboTax Business is not ready to process Tax
Year 2024 for this return
--------------------
-----------------
Tax Year 2024 transmissions are not available.|.
TurboTax Business is not ready to process Tax
Year 2024 for this return
--------------------
There is no indication what I should do. This is a Connecticut Partnership return and the State of Connecticut requires electronic filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on February 26, 2025
Posted by: Kit Whip
from Cleveland, OHIO
great service and much less expensive than an accountant as a former college accounting major, its understood these calculations are straight forward
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It works with some research and effort.
on February 26, 2025
Posted by: SOCONE
from Maryland
Might be the best of these products. I use to do taxes professionally and my guess is that millions of returns are submitted with incorrect information or missed tax credits. To be fair, the US Congress continues to complicate the tax system and the IRS has to figure out to implement it all and the software companies have to keep. up while trying to make a buck.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 26, 2025
Posted by: js2ba
from Pittsburgh,pa
simple and easy to navigate the program and function
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASE OF USE
on February 26, 2025
Posted by: EDMUNDO93
LOVE TURBO TAX FOR ITS ACCURACY AND EASE OF USE OVER THE YEARS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Get tired of product evolution
on February 26, 2025
Posted by: Intuit Going Downward
After using product for 10+ years I am tiring of your constant trying to solicit/sell additional services and also using dead ends to almost force additional purposes. It is a shame that you are ruining an excellent product via solicitation and function.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
don't care for new format.
on February 26, 2025
Posted by: zeneneriv
I found the new format to be confusing and unlikable. I don't want to store my personal information on Intuits cloud. I used the desktop version, but found I would have to pay extra for the same services that were offered for free on the online version. If Intuit has the same format next year, I will look at other solutions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was fantastic!
on February 26, 2025
Posted by: faaman777
TurboTax was very thorough and easy to use. Most of my questions were answered within the software.
Written by a customer while visiting turbotax.intuit.com