Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,400 Reviews)
Rating breakdown 6,400 reviews
5 Stars
3,465
4 Stars
1,262
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on February 23, 2025
Posted by: Tgreen10
from Maryland
Natheia in customer service needs a raise. Her patience is unmatched. I have never received that level of care, concern, patience, knowlege, and commitment to resolving my issues ever in my life. She was on the phone trouble shooting my issues for at least 45 minutes. She did not stop until my issues was completely resolved. She was friendly, understanding and didnt make me feel like I was a burden or bothering her. It felt like I called a caring friend instead of customer service. She was genuinely invested in my issues being resolvedand that I was happy, satified, and felt confident to file my taxes. It is because of Natheia that I will continue to use Turbo Tax and refer this service to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I like product overall prefer the disk version.
on February 23, 2025
Posted by: happy to be here
from ms
I seemed to have more problems with the web version, I like having the disk.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great product!
on February 23, 2025
Posted by: RBSimpson5
from Kansas City, MO
I've used TurboTax for over a decade and have always been satisfied with the product - it makes filing your taxes quick & easy!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problem
on February 23, 2025
Posted by: CLD 47
from Missoula MT
The Program works very well. The problem I had is that out doesn't print my return to keep in my file cabinet. Won't print a pdf copy either.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its awsome
on February 23, 2025
Posted by: sheheyer
from troy mo
great product i love turbotax very easy to download
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 23, 2025
Posted by: poozo
i have been using turbo tax for some time now and i really do love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The Update messed things up.
on February 23, 2025
Posted by: Yordan79
from FL
After an update on TurboTax App I lost all my progress.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on February 23, 2025
Posted by: deejayer
from KS
I liked being able to use the "forms" mode rather than answer question after question. Much easier to check over my tax return.
Written by a customer while visiting turbotax.intuit.com