Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,285 Reviews)
Rating breakdown 25,285 reviews
5 Stars
14,158
4 Stars
5,065
3 Stars
2,945
2 Stars
1,457
1 Star
1,660
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the tax return tool for me
on March 4, 2025
Posted by: Genlee51
from Charleston,SC
always a great experience! i have used Turbo Tax for many years and have never been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Has some problems
on March 4, 2025
Posted by: Turbouser222b
Easy to miss entering SSI payments. They need to be highlighted in TT after a certain user age.
Very difficult to find where to ask TurboTax to prepare Federal estimated taxes for following year.
Very difficult to find where to ask TurboTax to prepare State (Virginia) estimated taxes for following year.
Very difficult to find where to ask TurboTax to prepare Federal estimated taxes for following year.
Very difficult to find where to ask TurboTax to prepare State (Virginia) estimated taxes for following year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Beware Turbo Tax Didn't catch the IPPIN IRS
on March 4, 2025
Posted by: combat engr
There was no prompt for me to input my IPPIN from the IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is moving backward
on March 4, 2025
Posted by: Kuotung
from Plano, Texas
During the step by step process of entering interest and dividend, I was not able to add supplement by double click or by right click. I had to to move away from the step by step process, and choose "FORM" option in order to add supplement.
I had been using TurboTax for more than 30 years, and this is the first time I encounter this problem. It seems TurboTax is move backward. Very disappointing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier this year, 2024.
on March 4, 2025
Posted by: Ashland Eagle
from Orlando, FL
This year's Turbo Tax; 2024, was easier to use than past years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No problem filling in the information.
on March 4, 2025
Posted by: SamBank
I had a problem printing my return. Still unable to print.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Printing issues
on March 4, 2025
Posted by: DSRSR
I have used turbo tax for decades...this time has been the worst experience I have ever had... opening the program took me through a loop requiring a password I had never initiated or used before.....I finally got through that and finished the entries, and filed, and now TurboTax says I can print out my copies, but NOTHING goes through to the printer......I see from your customer problem website that a lot of people are having the same issue...please fix this and issue an update.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it - been using it since mid 1990s
on March 4, 2025
Posted by: Dean7777777
Love it - been using it since mid 1990s. Will continue to do so
Written by a customer while visiting turbotax.intuit.com