Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,775 Reviews)
Rating breakdown 19,775 reviews
5 Stars
11,243
4 Stars
3,896
3 Stars
2,226
2 Stars
1,104
1 Star
1,306
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
TurboTax Oregon TY2023 Blunder
on March 9, 2025
Posted by: MoosefieldJon
A response to Oregon Senator Ron Wyden's letter last year is fully expected. See https://www.wyden.senate.gov/imo/media/doc/intuit_letter_re_turbotax.pdf for the letter. Where is the response and what actions were taken? Intuit is really close to losing my business altogether. A significant tipping point is the $25 Oregon e-filing fee. The least Intuit can do after the blunder last year as well as the shameful behavior over many years is remove the state e-filing fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Long time user will look for a different product
on March 22, 2025
Posted by: Tax soft
Terrible time using the product this year. Had to reinstall and start over. State return won't efile even though all updates were installed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Always update
on April 3, 2025
Posted by: wingwah
from ny ny
Every time when I start the Turbo Tax, I have no choice but to update. I am getting bore with this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Virginia state taxes credit card billing!
on April 18, 2025
Posted by: Paolo 50
credit card billing for filing Virgina State taxes does NOT work!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Usually a good platform but this year it sucks
on April 23, 2025
Posted by: Nonof your business
Problems, I want to mail my state tax return but this system doesn't give me the option to do so.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on July 21, 2025
Posted by: AtholChaidh
As user friendly as it can be after you consider the inane complexity of our Tax Code and Regulations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rejected return and I have no one to help
on October 16, 2025
Posted by: Nickname818
from TN
My return keeps getting rejected because the IRS seems to think My husband's AGI on our joint return is not my AGI. May be an IRS issue. But it seems to be happening enough for people to comment, so you should be at least telling people how to handle the issue or alerting the IRS of their mistake.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on November 5, 2024
Posted by: TurbTx131313333
Thank you. Turbo Tax is helpful. I think if someone needs to file, they need to send more reminders.
Written by a customer while visiting turbotax.intuit.com