Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,302 Reviews)
Rating breakdown 25,302 reviews
5 Stars
14,168
4 Stars
5,069
3 Stars
2,947
2 Stars
1,457
1 Star
1,661
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
Product now sucks
on March 3, 2025
Posted by: DaveJC
There still are people without decent internet. Downloading took 4 hours. Updates impossible. This year's version as SLOW. Bring back the CD option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax now sucks!!
on March 3, 2025
Posted by: None 19555556
I have used Turbo Tax for over 20 years. I will never use them again after this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works for me.
on March 3, 2025
Posted by: leftyCRNA
from Wyndmoor PA
I use the TurboTax Deluxe every year. Overall, I am satisfied with the program. This is the first year that I did the download, and did not purchase the CD. The download went smoothly as planned.
I wish there was a way to make the forms larger. I struggle to see the small print.
I wish there was a way to make the forms larger. I struggle to see the small print.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo TAx is pricing self out of market.
on March 3, 2025
Posted by: guy984562
Turbo is ok, but this year I have to say it is not worth the cost.
What's with the hidden additions? Big deal made of $10 Credit. But if you use it suddenly another $40 fee for filing electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was good enough to get the job done.
on March 3, 2025
Posted by: SKN3612
from SLC, Utah
Some of the prompts were not very clear. In my 1099-R, Box 7 had a distribution code of B and the box with IRA/SEP/SIMPLE was left blank. TurboTax could have figured it out that the distribution code indicated what type of IRA it was BUT DIDN'T.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
There has to be a better alternative
on March 3, 2025
Posted by: X1Y2
The chronic begging for fees is irritating and when I go to file electronically the "free Federal Tax Filing" doesn't work due to a technical error so I have to mail it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not great but probably better than other options
on March 3, 2025
Posted by: mehapp
The software hangs frequently with the spinning beachball of death on the Mac (application not responding). Some of the questions are confusing and have been for years - in particular the question about spouse being covered by health insurance. The $25 cost for filing a state return seems a bit outrageous. I could send it with a certified mail receipt for much less but then I need to risk it getting lost in the mail and someone entering it correctly. The states should work with TurboTax to make this more affordable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
State Return
on March 3, 2025
Posted by: MindyJ123
I thought I was supposed to get one state return for free but had to pay for both.
Written by a customer while visiting turbotax.intuit.com