Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(19,809 Reviews)
Open Ratings Snapshot
Rating breakdown 19,809 reviews
5 Stars
11,260
4 Stars
3,903
3 Stars
2,230
2 Stars
1,106
1 Star
1,310
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Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
TurboTax is good.
on January 27, 2025
Posted by: Anonymous
It is easy to use and quite intuitive. But sometimes unnecessary detailed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax has changed and is no longer dependable
on January 27, 2025
Posted by: Budman36
from Alabama
Shuts down far too much and is not dependable xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax is good!
on January 27, 2025
Posted by: Joolz sews
from Illinois
Turbo Tax is good and very thorough. This was a good experience.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Easy to Use But Filled w/ In-app Selling
on January 27, 2025
Posted by: kea2025
I like using the application. However, I do not appreciate all of the up-selling. In addition I have questions about my privacy and do not necessarily trust that Intuit is not selling our information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
It wasn't broke in 2024, why did you change it
on January 27, 2025
Posted by: NotSoHappy2025
Like the product, hate the excessive 2025 formatting changes. Too many keystrokes and back and forth. 2024s was much better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
DATA ENTER TWICE & BE CHARGED $25 TWICE FOR EFILE
on January 27, 2025
Posted by: RENE00001
from MASON, OHIO
I wasn't able to file at first even though I was charged for a state tax file $25. The message also said not to worry I could mail the file UDPS.
I closed the file after I had saved it. When I reopened it, all my data entry was gone. I reentered everything.@#&%#@. I obtained an update and had to pay $25 AGAIN!! for the state e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo tax programs has problems
on January 27, 2025
Posted by: Anonymous
from NC
Had to do my taxes 5 times due to soft ware errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Recommended!
on January 27, 2025
Posted by: Bimwah
Zero difficulties filing joint return for retired married couple.
Written by a customer while visiting turbotax.intuit.com
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