Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,526 Reviews)
Rating breakdown 25,526 reviews
5 Stars
14,271
4 Stars
5,125
3 Stars
2,980
2 Stars
1,472
1 Star
1,678
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
2024 TurboTax a Waste of Money and Time.
on March 1, 2025
Posted by: Hui2025
from Pomona CA
I was unable to print my tax returns directly from TurboTax as in the past. Evidently thousands (?) of other TT customers had the same problem. I found the workaround online -- not from TurboTax.
Also, TT did not allow me to go back to correct an entry that characterized my pension payments. This resulted in having to file an amended return. Overall, very disappointing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why look elsewhere
on March 1, 2025
Posted by: DBS2024
from Searcy, AR
Simple and straightforward. I have used this product and its previous editions for decades.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
so disapointed
on March 1, 2025
Posted by: Anonymous
I paid money for this? 5 clicks to say yes to something that i already said yes to. Plenty of redundancy. The IP PIN shouldn't be so hidden. there should be a jump link to the page at the end of filing like where i enter my personal PIN too, not hidden away in the federal other forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK but somewhat frustrating
on March 1, 2025
Posted by: Ed 1948
from USA
Bugs me that I have to "check for updates" every time I return to work on a saved in-progress return.
Makes me wonder if I'm doing it to allow Intuit to look at what I've entered up to that point.
Makes me wonder if I'm doing it to allow Intuit to look at what I've entered up to that point.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More complicated
on March 1, 2025
Posted by: RichCX
from Missouri
Turbo Tax seemed more complicated this year. Repetitious selections of the investment category that I wanted to work on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software - TurboTax Deluxe
on March 1, 2025
Posted by: pilcaya25
from Tucson
Straight forward, easy to use, step by step process is excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Difficult to enter Dividend info
on March 1, 2025
Posted by: Unhappy user 2024
Software has been revised from last year. Extremely difficult to enter dividend information although information was brought through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not good anymore
on March 1, 2025
Posted by: DaBeav1
I have used this for over 10 years now and this years version was very difficult to use. I did not have any differences in my info for the last several years, but this version took much longer and made several errors
I will not be using turbotax anymore
I will not be using turbotax anymore
Written by a customer while visiting turbotax.intuit.com