Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,805 Reviews)
Rating breakdown 19,805 reviews
5 Stars
11,257
4 Stars
3,902
3 Stars
2,230
2 Stars
1,106
1 Star
1,310
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Why isn't this free?
on January 27, 2025
Posted by: Jimbo48236
from Detroit MI
Wow I had to enter my checking account in 3+ times, then again for the state even though it was the same. In addition the charge for everything...and I had to re-enter all my data from last year. Why do I have to pay for this software, and pay to file and pay if I want tax assistance. The government fed and state should cover all this...we are just getting ripped so Intuit can make a buck...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User since 1996
on January 27, 2025
Posted by: PinkMarine333
I have been using some version of TurboTax since 1996. I have used it for federal and state returns for myself and my family. My returns are mostly straightforward, making TurboTax an ideal way to file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Title is fine.
on January 27, 2025
Posted by: ike39j
from Pine City, NY
For tax exempt pensions, it would simplify the process by creating a box to ask if the pension annuity is tax exempt instead of leaving it blank. On my particular W2 it says EXEMPT in box 16, so if there was a drop menu, you could just choose it so it would mirror the w2 and alleviate some confusion when you are reviewing and see a number there.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 27, 2025
Posted by: LA2018
from North CAROLINA
Turbo Tax is the best, Turbo Tax is the best, Turbo Tax is the best!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on January 27, 2025
Posted by: WADavey
from California
Have used this product for many years. Easy to use.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very disappointed past 2 years using Turbo Tax
on January 27, 2025
Posted by: CBN3
I have filed with Turbo tax for years, last year I did the digital download and couldn't access my prior documents that were saved by turbo tax due to 'corrupted file'. This year not only could I not import the prior return saved by Turbo tax, anytime I saved a new return and tried to open it, it said corrupted file. The only way I was able to finish was to manually key the info using the Turbo Tax website. I had to sign into it and start it from the website. These issues started when the Disc option is no longer available, I'd prefer still having the Disc option as it's clear downloading has issues. It's not my laptop, it's not my antivirus or malware, checked all of that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on January 27, 2025
Posted by: Dentl
Did not provide opportunity to update or add additional property taxes for other than home property taxes. Had to go into forms to enter!! Need to fix important issues like this. Also had problems with some income information for past year not showing up this year. Had a credit union whose 1099 was filed last year that their info had to be reentered this year because it did not migrate over to this year of last year. Another one that I had did.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Magnificent!
on January 27, 2025
Posted by: OkieFowler
from OK
This product works great for us. Beats paying hundreds for a CPA.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com