Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,062 Reviews)
Rating breakdown 26,062 reviews
5 Stars
14,519
4 Stars
5,234
3 Stars
3,069
2 Stars
1,515
1 Star
1,725
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
This Year's Experience - Less Than What it used to
on February 23, 2025
Posted by: q2u2
from Florida
This year - the entry screens for investment income - dividends, interest, simple capital gains, etc. - have been changed so that you can longer see a simple tabulated list of your 1099-DIV's, etc. along with their totals. TurboTax has put each individual investment into a huge dialog box that takes up half your computer screen for each one ... so when you try to do any kind of quick verification of your entries - well, you can't do it quickly anymore. This is a real disservice to your long-time users.
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Also - annualizing your income - TurboTax automatically assumes its spread evenly across the year. If you're like me - it's heavy towards the fourth quarter and then I pay my taxes when they're truly due - TurboTax will not ask or prompt if you'd like to annualize. By default it will calculate an IRS Penalty ... This is an area ripe for program improvement ...!
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Also - annualizing your income - TurboTax automatically assumes its spread evenly across the year. If you're like me - it's heavy towards the fourth quarter and then I pay my taxes when they're truly due - TurboTax will not ask or prompt if you'd like to annualize. By default it will calculate an IRS Penalty ... This is an area ripe for program improvement ...!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent
on February 23, 2025
Posted by: KRMichael
from Cincinnati Ohio
Worked great for me, very easy to use ; Help / questions functions could be improved
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It gave me a scare this year.
on February 23, 2025
Posted by: beamer8869
from KY
There was around a $3000 swing from getting a refund to having to pay after an update was completed. It was finally restored after a correction on the RMD was plugged in. Don't know why that happened. But it sure made my hair stand on end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fee TurboTax
on February 23, 2025
Posted by: EarlyFiler2024
It's easy to walk through, but then TurboTax gets you with their fees to file. Buy the product, pay for e-filing Fed, pay for e-filing for State. RIPOFF
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fine
on February 23, 2025
Posted by: butch from Brooklyn
I had to speak to a consultant and it resolved my problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy but deceptive advertising.
on February 23, 2025
Posted by: BAMZAC
I want to know why it said by if I file my state tax return electronically it would be $20 but when it processed it conveniently charged me $25. Pretty deceptive. Then when I went to print my return it again advertised $20 filing for state. Guess what it was too late for me. I really would like my $5 back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on February 23, 2025
Posted by: ajandrey
from Virginia
Thee software was easy to use and very self explanatory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on February 23, 2025
Posted by: kwpusher
from Allegan MI
The CPA want $450 to do my taxes. I did them for under $100 and about 2 hours time. Next year it will be much quuicker because all my information is now entered.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com