Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,233 Reviews)
Rating breakdown 26,233 reviews
5 Stars
14,580
4 Stars
5,282
3 Stars
3,094
2 Stars
1,534
1 Star
1,743
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
TurboTax helped me learn new things.
on February 21, 2025
Posted by: Nan8888
from Maryland
I had 2 new 1099 Int accounts and TTax helped me add them, through Import. This year's import went smoothly, last year was a nightmare. Also, most of my questions were answered with the pop-ups. But TTax made a mistake on my retirement, thinking it was was part of my RMD. Once I fixed it to a regular monthly income it did go back and ask me the right questions. In sum, I had to learn a few new things and TTax helped.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Remove Gliches
on February 21, 2025
Posted by: 2024 version is bad
The software is horrible. I got three different outcomes at three different times. First time said nmy husband took a distribution before he was eligible. My husband is 78. So system showed we owed around $1000. Second time it had us not owing anything but getting money $75 back. Third time its saying he didnt take all his RMDs. And said he owed $4000 penalty. Crazy. He took all his RMDs. You have to get rid of the gliches.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I am not impressed.
on February 21, 2025
Posted by: Mike874
from Sandy Eggo, CA
Why am I being forced to EFile my state return? The only choice is to EFile now or later.
But without selecting EFile I can't enter my Banking Info.
Finally the state instruction sheet does not list instructions for mailing in the State return.
But without selecting EFile I can't enter my Banking Info.
Finally the state instruction sheet does not list instructions for mailing in the State return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Federal S/W is Good, NM State S/W has Glitches
on February 21, 2025
Posted by: M from NM
Turbo Tax remains easy and straightforward to use. For 2024 the New Mexico state return did NOT pull forward the State tax withheld amount entered in Box 14 of the 1099-R. That seems like a major glitch which causes more NM state taxes to show as due, instead of already paid. I had to make a correcting entry in one of the state worksheets to fix that issue. It was also NOT easy to enter Quarterly Estimated Tax Payments that were made throughout 2024. I would hope Turbo Tax would look into and fix those areas for 2025.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to understand
on February 21, 2025
Posted by: Kpw62
no problems with filling out, I have used turbo tax for many years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not use 2024 Turbo Tax
on February 21, 2025
Posted by: NJW CO
from Colorado
I've used Turbo Tax for years. This year's edition was confusing to follow and not user friendly. Very difficult to print return and cannot save as I don't have Windows. Major error on CO state return but cannot get through to Turbo Tax. I'll look elsewhere next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
E-file should be FREE!
on February 21, 2025
Posted by: Lis89
from New Jersey
E-file should be FREE! This is ridiculous to have to pay to submit my taxes digitally!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Can I trust TurboTax's computations?
on February 21, 2025
Posted by: asheQ
I was set to receive about a $2K refund. Then I opened TurboTax again, it did an update of the files, and then showed me that I owed about $10K to the IRS. After rechecking all of my figures, it looks like TurboTax changed my RMD answers (wrongly) and that was the problem. More work on my part. I would have given you a 5-start rating but this added more work to my already busy schedule.
Written by a customer while visiting turbotax.intuit.com