Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,344 Reviews)
Rating breakdown 26,344 reviews
5 Stars
14,627
4 Stars
5,311
3 Stars
3,112
2 Stars
1,538
1 Star
1,756
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax has always been very easy and helpful
on February 20, 2025
Posted by: 1Don2
from Mineral, Virginia
Through the years that I have been using Turbo Tax, the software has always been very easy and helpful in preparing filing my income taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fantastic
on February 20, 2025
Posted by: Ken430
Talking to a live advisor was great! Excellent help with all my tax questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Update Required Loop
on February 20, 2025
Posted by: Anonymous
from Greer, SC
Error when submitting return. Update required, but it says no updates available. Tried the states removal tool, but it didn't fix the problem. I had to uninstall and reinstall TurboTax 2024. Note: For the initial install, I ran it as Administrator. For the reinstall, I ran it as the user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome, easy to use stepby step!
on February 20, 2025
Posted by: Dougwa75
from OK
Excellent Step by step instructions to get the best and safest results on your Taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long-time user
on February 20, 2025
Posted by: Wally740
from CA
So, I was supposed to get CA efile for $20, but was charged $25 at the Intuit site. What gives?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review with issues on printing
on February 20, 2025
Posted by: JKUYHYjliudhe
Overall, the program worked well except for one feature and that is being able to print the returns. I tried many times to print my returns and it never once took me to the print option. It just showed a "working" icon and then went back to the screen I was on.
Another issue that came up when I was providing my comments was that your Nickname requirement said every one I selected had been taken, which is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used Turbo Tax every year for decades
on February 20, 2025
Posted by: Debbie7716
from Virginia
Very user friendly We use Turbo Tax every year to do our taxes and it is always quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems with Tax Year 2024
on February 20, 2025
Posted by: BAW47
from Hebron, IN
I have used TurboTax for about 10 years and this year was the most difficult time I have had with filing using Turbo Tax Year 2024. You need to review box 16/16a on the return. This caused so much trouble and even your people had a difficult time helping me - on the phone for 2 hours with them. I may switch to another tax program next year because of this experience. Sorry TurboTax - you need to review your own product.
Written by a customer while visiting turbotax.intuit.com