Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(6,916 Reviews)
Rating breakdown 6,916 reviews
5 Stars
3,555
4 Stars
1,490
3 Stars
936
2 Stars
456
1 Star
479
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
easy to use
on March 9, 2026
Posted by: Lindz1234567
from KY
easy to use, easy to navigate, always helpful, easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and simple.
on March 9, 2026
Posted by: ARJ412
from North Carolina
I have been using Turbotax from it first came out, and I am a loyal customer. I'm satisfied.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointing
on March 9, 2026
Posted by: R1933
from CO
This year's 2025 TurboTax did not import my 2024 tax return for data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I HAD MINIMUM ISSUES WITH THE PROGRAM.
on March 9, 2026
Posted by: Davis64
from NC
Mostly I like the software, I have been using for years and I'm a 'Creature of Habit'. However, I did have a problem removing a mistake I had made. I had to "walk Thru' the entire section to change the mistake.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Used to be very good!
on March 9, 2026
Posted by: Glibert
from CA
Was so much easier when you supplied a disk. my daughter has the account and supposedly 5 family members can use TurboTax on it. Now getting it on my computer from her account is extremely difficult. I have been using TurboTax since it was on a single 5 inch floppy. Over the years it has seen considerable improvements but not last year nor this year. For instance the red buttons in the 1099R page are in-operative!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Makes Filing Income Taxes Bearable
on March 9, 2026
Posted by: CAPapabear1947
from California
I have used Turbo Tax for a number of years. It is easy to use, accurate and guides me through the steps to ensure that I do not miss anything. Since I have used Turbo Tax in previous years, it pulls information from the prior year which saves time.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User Interface no good!
on March 9, 2026
Posted by: User Interface
from CA
1. This year come across strange thing that the edit and delete icons did not show up sometimes. This happened to both Unemployment 1099-G and Retirement 1099-R interface. You need to exit and reload, but not always get back these two icons!
2. After complete entering 1099-INT, 10-99-DIV, 1099-B data, the interface always go back to the beginning of the first 1099 form. Why cannot go back where it come from. This apply to doing review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on March 9, 2026
Posted by: Dennis qb17
from Virginia
I've been using Turbo Tax for over 25 years and I've never had any issues.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com