Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(6,890 Reviews)
Rating breakdown 6,890 reviews
5 Stars
3,545
4 Stars
1,483
3 Stars
933
2 Stars
453
1 Star
476
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax Errors need correction!
on March 9, 2026
Posted by: Connie97
from Kansas
It was easy to import last year's data and this year's W2s and investment reports. However, there was an error in the handling of deferred compensation in which I had to go find the form and manually delete an entry Turbo Tax added. I discovered this when 2024 taxes were handled in the same way and I am now waiting for the IRS to review and correct this problem on their end. I am hoping to receive my refund for 2024 sometime this year. Another issue is the handling of college expenses. The questions to enter room and board are no longer in the step-by-step process. You have to go manually enter these on the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To Much
on March 9, 2026
Posted by: Tom D L
from Indiana
it cost to much 55.00 and 25 to file and you advertise for free. not happy and my income is low.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Software Ever Developed
on March 9, 2026
Posted by: Sticks1886
from VA
To me, TurboTax is the best software package ever developed. It takes the burden of filing our taxes off of my shoulders and nearly make preparing our taxes a joy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax A1
on March 9, 2026
Posted by: ZZZZZOOOOOWWWWWIIEEEE
from NJ
Easy to use, simple tax advice at a reasonable price
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable and easy to use product
on March 9, 2026
Posted by: Tired of nickname
from NC
Simple to use. Historically reliable. Good value and features
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and easy
on March 9, 2026
Posted by: Cinderella921
from New Hampshire
Excellent guidance and easy to understand explanations
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Need directional changes
on March 9, 2026
Posted by: CJNelson00
from MO
TT kept crashing at startup. Popup appears, but before you can select the form to continue, TT application disappeared. Very fustrating.
Dont like the idea cant download TT from Microsoft Store because Intuit wont collaborate with Microsoft to allow Windows S (Secured) OS systems to use TT. DOnt like recommendation to disable Secured. (3rd year complaining about this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 9, 2026
Posted by: M21959
from Michigan, MI
Easy and thorough software that made preparation and fling a breeze
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com