Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(6,890 Reviews)
Rating breakdown 6,890 reviews
5 Stars
3,545
4 Stars
1,483
3 Stars
933
2 Stars
453
1 Star
476
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
good but ...
on March 8, 2026
Posted by: John1701d
from Tennessee
The software does its job well, no technical concerns. My only complaint, every year when I use Turbo-tax, I'm prompted several times to file and buy my state return. I live in Tennessee, we don't have a state tax. Your software knows that, so why does it prompt every year to pay for a state return? It makes your company look underhanded.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 8, 2026
Posted by: salt and pepper 98723456
from AL
Good experience using turbo tax software for return
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on March 8, 2026
Posted by: Happy Rio
from HI
Fairly good experience. Great to be able to do our own tax returns using Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZPZ
on March 9, 2026
Posted by: Domcha76
from California
Easy and accurate questions for my taxes helped me quite a bit in the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on March 9, 2026
Posted by: Javad 999
from California
Easy to work with
Very smart program to cover all areas
Very smart program to cover all areas
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good if you know what you're doing.
on March 9, 2026
Posted by: KT IT Guy
from California
Mostly pretty good, but some glitches exist. It sent me ack to the main menu of deductions a few times when it discovered I was not qualified for a particular deduction instead of continuing the interview. It also asks for your name and address in several places even though you have already provided it. It should just ask you if it should use your home address.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 9, 2026
Posted by: Lisa LG
from Pennsylvania
Easy to use. I don't like the pop ups to add products and believe state should be included for all returns. Just add price to software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 9, 2026
Posted by: 1234Great
from NY
Great! Easy to follow. Questions are simple and to the point.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com