Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,535
4 Stars
1,477
3 Stars
926
2 Stars
449
1 Star
470
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS GREAT
on March 8, 2026
Posted by: Tina992
from Ohio, OH
Never have a bad experience with filing through here
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Everything was great and filed as planned.
on March 8, 2026
Posted by: G_Management
from Porter Ranch, CA
Everything was great and filed as planned. Excellent tax software product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great tool.
on March 8, 2026
Posted by: Sanqi
from NJ
I have used Turbo Tax more than 15 years. It is a great software and help me a lot.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent.
on March 8, 2026
Posted by: Yaz1000
from OH
Ease of use. Imports information from previous return, various sources for income, banking info, etc.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Year 25
on March 8, 2026
Posted by: TomW1985
from Washington
I have been a TurboTax user for 25 years and love using the software. I will continue to use the software going forward.
I was disappointed to see the removal of ItsDeductible. I have used that for many years and it was extremely helpful in itemizing household items. I missed that very much this year!!
Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Less than great
on March 8, 2026
Posted by: TTIsFrustrating
from PA
I have been using TT for more than 25 years. This was the worst experience that I have ever had. An example... You insisted that I give you the name and state and zip code of my employer before you could submit my return. That might seem reasonable except that I had already told you that I was retired with no employers, no self-employment, and definitely no employment credits requested.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax!
on March 8, 2026
Posted by: KMitch4358
from Arkansas
I've used TurboTax for many years and I really appreciate the clear instructions and user friendly format. Excellent product!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good.
on March 8, 2026
Posted by: CCTango
from New York
Experience ok. Question could be clearer as it would affect the answers. Some issues with entry down to the penny. Error messages with summing. Had to round it up to nearest dollar for it to sum correctly.
Written by a customer while visiting turbotax.intuit.com