Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(6,851 Reviews)
Rating breakdown 6,851 reviews
5 Stars
3,533
4 Stars
1,476
3 Stars
923
2 Stars
449
1 Star
470
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Accuracy
on March 8, 2026
Posted by: jgk614
from Colorado
My return was easy but I haven't started my sisters and I am concerned
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
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on March 8, 2026
Posted by: nnnnnn125
from Ohio
Very disappointed in Turbo Tax 2025. TT2024 was much easier to use when importing my short and long term gains from stock investments. Charles Schwab and Robinhood worked seamlessly in last years version of Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need an alternative to iTsDeductible
on March 8, 2026
Posted by: MikeandFinn
from Washington
Been using turbotax for over 25 years, Blah Blah Blah
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Annual Ease for Filing
on March 8, 2026
Posted by: Brendo2112
from New York
Every year I look forward to filing my taxes with Turbo Tax software. It is easy to use for beginner or intermediate filers who want trusted guidance in assisting with filing. I definitely recommend the software, and I personally enjoy the desktop version. I will be back next year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great App and Easy to Use
on March 8, 2026
Posted by: pwjenk3
from Georgia
Great help from Heidi on 3/8/2026 -- Good User Interface
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as Good as Prior Years
on March 8, 2026
Posted by: Anonymous1318
from NC
I like using TurboTax because it is easy to use. This year I was disappointed that the left off the place to put other college expenses besides books and tuition. It was finally fixed later after so many complaints.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Da' Best
on March 8, 2026
Posted by: Anonymous
from Indiana
I enjoy the easy to use interface. It makes inputting data simple.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
WORST EXPERINCE I HAVE EVER HAD OVER LAST 10 YEARS
on March 8, 2026
Posted by: 86YEAROLD BILLT
from NH
THIS IS THE WORST EXPERICE I HAVE EVER HAD WITH TURBOTAX IN THE LAST 10 YEARS. THE
USER INTERFACE WAS CONFUSING. i DO NOT LIKE AI INTERFACES CONSTANTLY THINK IT KNOWS MORE ABOUT WHAT I WANT TO DO THA
USER INTERFACE WAS CONFUSING. i DO NOT LIKE AI INTERFACES CONSTANTLY THINK IT KNOWS MORE ABOUT WHAT I WANT TO DO THA
Written by a customer while visiting turbotax.intuit.com