Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,310 Reviews)
Rating breakdown 26,310 reviews
5 Stars
14,610
4 Stars
5,302
3 Stars
3,108
2 Stars
1,537
1 Star
1,753
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
Design changed for the worse
on February 15, 2025
Posted by: Anonymous
from Seattle
You've crapped up TurboTax with pretty boxes and incidental comments. Stop dumbing down the program with bloated graphics. If I click on 1099-DIV's, I don't want to see links to 1099-INT's.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had a few problems and annoyances.
on February 15, 2025
Posted by: Anonymous
from Va
Mostly liked the product but:
- It ran and updated extremely slowly.
- I had difficulty finding where to enter estimated taxes paid.
- I always find confusing entering 1099-NECs in two places such that it doesn't get double counted.
- This is the first year I had to download the entire product rather than receive a disc in the mail. I could not figure out how to download it on the website, even using chat and trouble report, without paying again, so I had to get a refund of my November 2024 payment and start over again.
- It ran and updated extremely slowly.
- I had difficulty finding where to enter estimated taxes paid.
- I always find confusing entering 1099-NECs in two places such that it doesn't get double counted.
- This is the first year I had to download the entire product rather than receive a disc in the mail. I could not figure out how to download it on the website, even using chat and trouble report, without paying again, so I had to get a refund of my November 2024 payment and start over again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great self-prepare tax software
on February 15, 2025
Posted by: Saint Man
from Massachusetts
I have been using TurboTax for several years now and everything has been very good so far.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax 1099R GLITCH
on February 15, 2025
Posted by: SRFANDTRF
from Ohio
Glitch in Turbo Tax will not allow you to leave box 16 empty on form 1099R even though it is blank on your original 1099R form. Then, good luck trying to get the problem resolved. It is NOT easy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax changes
on February 15, 2025
Posted by: craziness1
from cleveland,oh
I am not fond of the changes you made. There are added keystrokes that we did not have to have. Was the previous year's broken? If not, then it did not need fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME THANKS
on February 15, 2025
Posted by: RAQUEL667
MY EXPERIENCES IT WAS EASY AND THEY GUIDE STEP BY STEP . THANKS I RECOMMEND YOU THIS PRODUCT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and reliable
on February 15, 2025
Posted by: hossbone19
from Louisiana
I've been using TurboTax for over 20 years to do my personal taxes for me and wife's business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 15, 2025
Posted by: GFP1CAP
from FAYETTEVILLE ARKANSAS
WONDERFUL USING TURBO TAX - WE HAVE USED IT SINCE 1998
Written by a customer while visiting turbotax.intuit.com