Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,237 Reviews)
Rating breakdown 26,237 reviews
5 Stars
14,580
4 Stars
5,284
3 Stars
3,095
2 Stars
1,535
1 Star
1,743
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Mixed review
on February 15, 2025
Posted by: Pearlsy
from California
Automatic transfer of documents from Charles Schwab and Wells Fargo didn't work even after "success" noted and documents available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is trustworthy!
on February 15, 2025
Posted by: Gmaw1951
from Stanwood, Michigan
I have been using Turbo Tax for many years now, and I truly trust it to get it right!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Constantly outstanding
on February 15, 2025
Posted by: JoeyJett1947
from Leland, NC
Easy to use. Suggest boxes that call for amounts from multiple sources such as state sales taxes (IE cash or by Credit card) should have drop downs boxes to add these different sources and then total the amounts in the main box.
Also, it is not smooth moving between a sub category to the main category. For example, if you edit the data in a sub-catagory and press continue, TT goes back to the start of the category instead of sub catagory
Also, it is not smooth moving between a sub category to the main category. For example, if you edit the data in a sub-catagory and press continue, TT goes back to the start of the category instead of sub catagory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jasmine
on February 15, 2025
Posted by: Jasmine 2024
Easy to navigate and use. Do not like the auto updates - prefer to opt out unless getting ready to complete the process. I find it an annoying waste of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
okay not as good as in the past
on February 15, 2025
Posted by: Rockeyj
Not as good as in the past lets me move on and file without entering everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Great this Year
on February 15, 2025
Posted by: DisappointedinMN
from Minnesota
Very disappointed this. Product is not working like it should. I click on continue and the screen does not go anywhere. I've exit and run as an administrator and still have the same issues. No one should have to run as an administrator to get to the needed screens. I've had to do many work arounds to enter income and deductions. Really not happy with your product this year at all. I would not recommend it to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is giid
on February 15, 2025
Posted by: 1Gasman
from beaverdam va
A bit tough to fill out, but security is #1 issues now days.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but could we streamline things more?
on February 15, 2025
Posted by: jludwig
There are so very many questions i wish there was a way to cut through everything more streamlined way.
Written by a customer while visiting turbotax.intuit.com