Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,138 Reviews)
Rating breakdown 26,138 reviews
5 Stars
14,544
4 Stars
5,255
3 Stars
3,080
2 Stars
1,528
1 Star
1,731
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Thank You.........................................
on February 13, 2025
Posted by: None Dano
from California
Thank You for all of your help and a great product.
...............................................................................
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was a 5 now a 4 at best
on February 13, 2025
Posted by: this is nonsense
Your support personnel when I called and got to an actual person was very helpful. The fact that I had to call twice and spent about 2 hours on the phone to get into the program was disturbing to say the least. I've been using Turbo Tax since at least 2016 the last 2 years have been more complicated to get the process loaded and ready to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
FIRST YEAR I HAD PROBLEM WITH A 'PLAIN VANILLA' TR
on February 13, 2025
Posted by: CAPRI1
from NJ
GLITCH THIS YEAR- AS RETURN SAYS i NEEDED TO COMPLETE WORK SHEETS FOR SALE OF REAL ESTATE OR ASSETS. WOULD NOT PERMIT ME TO CONTINUE RETURN. I DID NOT SELL ANY real estate OR OTHER ASSETS. CALLED REP WAS EXCELLENCENT - IT TOOK OVER AN HOUR TO CORRECT. TURBO SHOULD HAVE ADJUSTED THIS IN THEIR UPGRADE OF FORMS ETC AT BEGINNING OF 2024 DOWNLOAD. HOPE THIS GETS SQUARED AWAY BEFORE 2025 TAX IS DUE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rep was ASSUME
on February 13, 2025
Posted by: Mackinho
Shannon was fantastic in helping me understand some items I had questions on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 13, 2025
Posted by: Incredible123456
Good morning This is unnecessary why are you making this required?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on February 13, 2025
Posted by: Shanicl3
from Arizona
I like TurboTax Deluxe - Desktop because it's step by step, no rush, easy to understand, and you can go back and double check everything. You can also stop and come back later and it will pick up where you left off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Makes It Easy
on February 13, 2025
Posted by: Alq23
from Sierra Vista, AZ
Easy to use, very thorough and convenient to access anytime.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works great.
on February 13, 2025
Posted by: Don 727
from Marietta Georgia
Turbo Tax helps me get my tax returns done quickly and efficiently.
Written by a customer while visiting turbotax.intuit.com