Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(25,819 Reviews)
Open Ratings Snapshot
Rating breakdown 25,819 reviews
5 Stars
14,415
4 Stars
5,189
3 Stars
3,029
2 Stars
1,490
1 Star
1,696
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Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
I AM CONFIDENT WITH TURBO TAX
on February 10, 2025
Posted by: LEHOK
I USE TURBO TAX BECAUSE IT WILL UPLOAD MOST OF MY INFORMATION FROM PREVIOUS YEARS, AND THE STEP BY STEP IS PRETTY SIMPLE TO USE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is number 1
on February 10, 2025
Posted by: Rosa 75
from Florida
I have used at lease 5years and i am very happy with the product
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax is difficult and cumbersome!
on February 10, 2025
Posted by: KCH9
Input of data was cumbersome and time consuming. Will not be buying TurboTax Deluxe again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Outstanding program
on February 10, 2025
Posted by: Viper1983
from Columbia, sC
I've used TurboTax for many years and never had a problem. Easy to install and use. Gets more intuitive and user friendly each year. Highly recommended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great
on February 10, 2025
Posted by: Barry2487
from Indiana
TurboTax is easy and great to work on and good on info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax Deluxe is OK, I guess
on February 10, 2025
Posted by: Busysignal
from Central US
Software freezes for several minutes towards the end after the audit defense screen. Same place every time. Direct Debit explanation is vague and does not explain whether it's the IRS or Intuit that initiates the process. No direct debit info is submitted on the 1040 like it does if you're getting a refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT PRODUCT
on February 10, 2025
Posted by: GPA9119
from COLUMBUS, OHIO
HAVE USED TURBOTAX FOR YEARS AND WOULD NOT CHANGE. I WOULD HOWEVER LIKE TO UNDERSTAND THE WHY THE BLACK MENU BAR LETTERING IS TOO BIG TO FIT IN THE SPACE. THE ITEMS ARE CUT OFF. I CAN NOT FIND A SETTING TO ADJUST.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Too Difficult to obtain and set up
on February 10, 2025
Posted by: SusanCR
from Out of Country
It took us several days just to get it set up. We have to have an Intuit account, with passwords, and then the tax year, with passwords. We are both over 75. Makes it very difficult for us.
Written by a customer while visiting turbotax.intuit.com
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