Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,797 Reviews)
Rating breakdown 25,797 reviews
5 Stars
14,403
4 Stars
5,184
3 Stars
3,026
2 Stars
1,489
1 Star
1,695
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Very helpful!
on February 9, 2025
Posted by: Yayfortax
from Vancouver, WA
Very intuitive to help prevent mistakes and easy to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It works...mostly
on February 9, 2025
Posted by: Dr K
from Fredericksburg VA
I hate there is no support for this product. I am having problems printing and none of the online answers relate to why problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a Great Product!
on February 9, 2025
Posted by: DMT1959
from New Jerey
I've been using TurboTax for about 30 years and never had an issue! The program is pretty self-explanatory.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!
on February 9, 2025
Posted by: kingwing
I have used Turbo Tax for many years and it is easy to follow and use to prepare my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need to make it easier to understand and use.
on February 9, 2025
Posted by: Confused Mel
Had to get help from TurboTax Rep. I had entered a 0 in a work sheet for business credits and it stopped my return from being processed even after accepting my payment info for the State as I owed them and payment for sending my state return which by the way should have included 1 state return as that is what the package stated plus I had already paid the 15 dollars requested using my VISA care. Other than that it was pretty good but 4 hours is a long time to correct one mistake that should not have come up period since it was business related and I was filing standard deduction individual.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Installation change.
on February 9, 2025
Posted by: TurboT d
from milwaukee, wi
No CD. Product/Packaging change but no cost reduction. I realize some do not have a CD-Rom but If there was no cost savings why wasn't I given an option. The rest of my experience was flawless but I didn't make the decision with enough time to react. I will keep that in mind for next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year and Turbo Tax is the Star
on February 9, 2025
Posted by: Chatty4
I have used Turbo Tax for years. I always feel confident about my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Is getting Mediocre
on February 9, 2025
Posted by: Andrewqqqqqqq
I'm loosing the trust I had in your product for the last 15 years. Last year you did not present me the ACA page till I transfer and was rejected before you did and has done same thing this year. It is a time wasting.
everyone in New Jersey know we have to do form 1095A on our taxes so why don't present the page till we submit and got rejected? It does not make sense at all and I cannot afford to waste so much time doing taxes with your product if this continue.
Written by a customer while visiting turbotax.intuit.com