Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,655 Reviews)
Rating breakdown 25,655 reviews
5 Stars
14,329
4 Stars
5,150
3 Stars
3,008
2 Stars
1,481
1 Star
1,687
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great
on February 8, 2025
Posted by: Lisa wah
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Desktop is not Web based - pick one or the other
on February 8, 2025
Posted by: Jim2354
The web based app seems better. Unfortunately the web and desktop versions do not share information - so pick one only...
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax worked well
on February 8, 2025
Posted by: NCWard
Turbo Tax worked well for basic taxes. Had no problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I was able to file
on February 8, 2025
Posted by: fonz 1
from Michigan
I struggled with the program freezing up. I had to keep entering thigs I had already done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fantastic product i love the way prior years used
on February 8, 2025
Posted by: Plummer creek Robert
used for many years.
have used many years and recommended it to others
have used many years and recommended it to others
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A TurboTax Regular
on February 8, 2025
Posted by: JSTREET16
We've been using TurboTax for over a decade. It's very user-friendly and simplies an otherwise overly-complicated process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Relatively easy but had a few issues...
on February 8, 2025
Posted by: JestreBot
from Michigan
Turbo tax Worked well & I was able to file relatively easily but had a few issues:
1. no option to increase font size other than default windows scale in display properties.
2. the "Stay up to date w/ latest TT" on initial run did not auto populate with data from registered account which it has from activation code or it could have pulled from last years TT file.
3. item 2 above "Stay up to date w/ latest TT" should be after Welcome and import but before questions.
4. should offer to save immediately after import or "Stay up to date w/ latest TT" and default to or offer auto save option (incremental) with history, i.e. you can go back 10 minutes or 5 questions.
5. Also the equivalent of undo, or Ctrl "Z" should be standard instead of just go back which does not undo an incorrect entry.
6. It states there is a 20% discount on the $25 e-file charge for state e-filing & it should only cost $20, however this was not honored and I was charged the full $25.00. You owe me a $5 refund or credit!
2. the "Stay up to date w/ latest TT" on initial run did not auto populate with data from registered account which it has from activation code or it could have pulled from last years TT file.
3. item 2 above "Stay up to date w/ latest TT" should be after Welcome and import but before questions.
4. should offer to save immediately after import or "Stay up to date w/ latest TT" and default to or offer auto save option (incremental) with history, i.e. you can go back 10 minutes or 5 questions.
5. Also the equivalent of undo, or Ctrl "Z" should be standard instead of just go back which does not undo an incorrect entry.
6. It states there is a 20% discount on the $25 e-file charge for state e-filing & it should only cost $20, however this was not honored and I was charged the full $25.00. You owe me a $5 refund or credit!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not compatiblr with high contrast settings
on February 8, 2025
Posted by: Anonymous
from Iowa City, IA
Poor accessibility for visually impaired. Not compatible with high-contrast settings.
Written by a customer while visiting turbotax.intuit.com