Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,258 Reviews)
Rating breakdown 26,258 reviews
5 Stars
14,589
4 Stars
5,288
3 Stars
3,098
2 Stars
1,535
1 Star
1,748
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
I use Turbo Tax every year
on March 26, 2026
Posted by: MAS49
from South Carolina
Works perfectly on my MAC and guides me through each section. I find it to be uncomplicated following the instructions and believe my return is as accurate as can be.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program for most taxpayers
on March 26, 2026
Posted by: Needs some modifications
from Texas
Overall, the program is logical and easy to follow but in some situations, entering the necessary information is difficult to do. I would suggest that the programmers sit down with CPA's to work through actual representative cases to work out some of the "bugs".
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very satisfied with TurboTax.
on March 26, 2026
Posted by: westlee
from NJ
TurboTax is a very effective and easy to use tool.
A nice feature would be to have TT compile a summary of all forms (W-2, 1099-R, 1099-MISC, etc) used in previous years return providing institution name and amounts that could be used as a pre-return checklist/reminder to assemble most likely paperwork needed to begin tax reparation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent
on March 27, 2026
Posted by: JeffSH25
from Maryland
I was able to complete my returns on my own. I have in the past used online TurboTax help and the response is very good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome.
on March 27, 2026
Posted by: RonLev
from New Jersey
Excellent! Easy to use. I am very pleased with the easy to follow user interface.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time User
on March 27, 2026
Posted by: DMJL
from Texas
I have been using TT for years. It is convenient with all necessary forms.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tedious, but thorough, I feel confident.
on March 27, 2026
Posted by: SGSK2
from MA
only one aggravation, which was resolved. I couldn't understand why I couldn't change the address on Schedule C.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax work well
on March 27, 2026
Posted by: eh 153
from florida
I checked at the start a K-1 even though no lyinformation was received at the time of filing the return electronically . I was unable to delete the form. It should have been available to delete it on your final last check.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com