Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,216 Reviews)
Rating breakdown 26,216 reviews
5 Stars
14,575
4 Stars
5,279
3 Stars
3,091
2 Stars
1,532
1 Star
1,739
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Mac Users - Issues
on March 25, 2026
Posted by: Mac Also
from WA
The inability to have scroll bars on a Mac make use excessively difficult!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
difficulty
on March 25, 2026
Posted by: jerrabouy
from washington
it appeared harder and more difficult than last year return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Piece of Mind
on March 25, 2026
Posted by: Frosty Oh
from Arizona
Easy to use, been using since 2022. Saved me money and time doing both Federal and State taxes. Gives me piece of mind knowing my taxes are done accurately. Will continue to use in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent guiding step by step
on March 25, 2026
Posted by: Buck59
from Arizona
Good experielnce and good guidance with good explanations
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax easy to use, and accurate
on March 26, 2026
Posted by: RobinthePooh
from Florida
I have been using TurboTax for years without any issues, it is easy to use and walks you through everything. We previously had used an accountant for our taxes which was not any more beneficial than using TurboTax and cost more.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 26, 2026
Posted by: Willow26
from Pennsylvania
We have used Tubo Tax for years and have no issues.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use Turbo Tax every year
on March 26, 2026
Posted by: MAS49
from South Carolina
Works perfectly on my MAC and guides me through each section. I find it to be uncomplicated following the instructions and believe my return is as accurate as can be.
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program for most taxpayers
on March 26, 2026
Posted by: Needs some modifications
from Texas
Overall, the program is logical and easy to follow but in some situations, entering the necessary information is difficult to do. I would suggest that the programmers sit down with CPA's to work through actual representative cases to work out some of the "bugs".
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com