Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(26,161 Reviews)
Rating breakdown 26,161 reviews
5 Stars
14,557
4 Stars
5,261
3 Stars
3,083
2 Stars
1,529
1 Star
1,731
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Not as good
on March 25, 2026
Posted by: taxing1300
from CO
I think the level of guidance is slipping. I found it more difficult than usual. I have used you service for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 10/10
on March 25, 2026
Posted by: Bokscar
from california
Excellent software tool with very friendly user interface. Accurate and complete filing capabilities for my families use. Makes an intense and error-prone process that one would complete manually into a reasonably understandable and efficient process. What used to take many hours over many days is now doable in a couple of sessions with the application. This is due to the excellent guidance provided in the U/I and the identification of useful features presented in an intelligent context.
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS GREAT
on March 25, 2026
Posted by: FRED M raptor
from texas
ALL I CAN SAY IS TURBOTAX IS GREAT I HAVE NEVER HAD ANY PROBLEMS WITH TURBOTAX AND HAVE BEEN USING THEM FOR 16 YEARS. THANKS TURBOTAX
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i like turbo tax
on March 25, 2026
Posted by: big blue 60
from louisiana
it works i like it i have used it before and never had aissue
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax
on March 25, 2026
Posted by: Anonymous
from Washington state
Program works well. I have learned there are several cheaper programs available. keep jacking up your prices each year, I'll certainly be looking for alternatives.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on March 25, 2026
Posted by: Easy T
from Missouri
Nice to be able to be walked through the process.
Thanks
Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tax tool
on March 25, 2026
Posted by: Kar133
from OHIO
I use turbo tax every year because it is so easy to do taxes with it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disc is still needed
on March 25, 2026
Posted by: Guess Who 75
from Florida
Still need disc to load into my computer takes too long thru website
Written by a customer while visiting turbotax.intuit.com